Job description Posted 24 February 2022

Job title – Collateral Market Activation – Comms & Training Analyst

Location – London

Rate – PAYE £522.50 / Umbrella £670.47 per day

Start date – ASAP

Contract – 10-12 months

Our client HSBC are currently seeking a Collateral Market Activation – Comms & Training Analyst to join their team, undertaking a remote working role with up to two weekly office visits required, this contract will be for 10-12 months.

This role sits within the Wholesale (Global Banking (GB), Commercial Banking (CMB), and Global Trade and Receivables Finance (GTRF)) Basel III Reform Programme.

Reporting to the Collateral Market Activation Lead, the Comms & training Analyst will be responsible for working with our external training provider and collateral business analysis team to provide accurate content for training and communications deliverables. This is a hands on role that requires the holder to become a subject matter expert in the solution and ensure training and communications content is kept up to date.

Particular expertise is required around

•           Prior experience working within HSBC is highly desirable

•           Change impact assessments, including customer and colleague analysis

•           Change Network management – building participation and managing resistance

•           Communications, development and delivery

•           Training needs analysis, design and delivery

•           Understanding of end to end credit process and hands-on experience with collateral management systems and credit risk systems in general is desirable

•           Preparation of content for and presentation to governance forums and senior stakeholders

•           Excellent presentation and interpersonal skills, stakeholder engagement and management

•           Experience of working with a combination of Relationship Bankers, Credit Risk, Regulatory Reporting, and Finance teams globally

•           Working within agile project delivery

Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

•           Due to the global nature of this role, ongoing and continuous communication and negotiation are fundamental to its success

•           The job holder is required to work in an environment dealing with major group wide issues and differing regulatory requirements

•           Engaging sites and regions to elicit and secure support through all stages of the project life cycle in an environment of ever increasing resource constraints and reducing availability

•           Stakeholder complexity – the Market Activation Training and Communications Analyst will need to work with multiple business stakeholders and related work-streams, dealing with different interests and resolving disagreements and conflicts

Knowledge & Experience / Qualifications

Domain Knowledge

·      Credit Risk framework

·      Collateral management within a wholesale banking environment (desirable)

·      Regulatory Framework and Basel III accord (desirable)

·      Understanding of risk management and credit mitigants

·      Knowledge of the full spectrum of Global Banking & Markets products and services from risk perspective

·      Overall financial services industry knowledge with specific functional expertise



·      Change impact assessments, including customer and colleague analysis

·      Change Network management – building participation and managing resistance

·      Communications development and delivery

·      Training needs analysis, design and delivery

·      Manage relationships with internal and external stakeholders.

·      Report progress, issues, dependencies and risks to project or programme leadership and committees as appropriate and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation

·      Highly proactive and able to work independently

·      Taking ownership of the deliverables and achieving desired outcome within agreed timescales

·      Excellent communication, inter-personal and negotiating skills

·      Excellent decision making and problem solving ability

·      Advanced judgmental skills to identify, record and resolve problems

·      Experience of working with disparate teams and resources located remotely

·      Proven ability to work across regions whilst maintaining a global perspective

·      Proven ability to work with senior stakeholders and business sponsors

·      Ability to research and develop themes for client deep dive sessions and internal business meetings

·      Strong IT skills (including Word, Excel, Powerpoint etc)


·      Proven track record working on complex business change with multi-year experience within the Financial Sector and with a focus on Wholesale banking and Credit Risk

·      Desirable to have experience at HSBC within regulatory projects or Credit Risk

Please also see below link to our HSBC Career hub: -

If you are relevant or interested please don’t delay, contact me on 0161 503 5517 /