Job description Posted 04 February 2022


Location - Remote / Birmingham

Daily Rate - 440 - 564.61

Start Date - ASAP

Contract - 10 months

Business Analysts are at the centre of how Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options as well as designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback.


The role holder will lead the BA team and assist with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. In addition, the role holder will provide day to day support for all Business Analysts (including regular 1-2-1 and BA team meetings), undertake peer review of questions / requests before these are sent to the Business (where needed) and manage escalations where required. They will also be responsible for ensuring consistency in delivery across Lines of Business


To be successful in the role, you should meet the following requirements:


Good understanding of Business Transformation Frameworks and best practice


-Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects

-Strong experience of delivering change into different audiences and managing implementation in a regulatory environment

-Effective communication, inter-personal and negotiating skills

-Sound judgmental skills to identify and resolve problems

-Proven ability to work with senior stakeholders and business sponsors

-HSBC digital and or Open Banking experience preferable


· Business Analysis & Design

· Achieving Excellence

· Impactful communication

· Planning and Plan Management

· Stakeholder Management

· Problem Solving and Critical Thinking

· Collaboration