Business Analyst.

Location - Whiteley

Rate - £355/Day PAYE or £455/Day Umbrella

Start date - ASAP

Contract - 6 months

Compliance Transformation (CT) ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and corruption.

Global Transformation Business Analysts are at the centre of how Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.

The Business Analyst's change management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change 'product', focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other Global Transformation Analysts, SMEs and resources from our delivery partners.

Key Accountabilities:

Knowledge

• Good understanding of Global Transformation Business Transformation Frameworks and best practice techniques
• A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation
• Outstanding understanding of HSBC Group structures, processes and objectives
• Very strong knowledge of the external environment - regulatory, political, competitors etc.
• Basic Business reengineering knowledge
• Business analysis, requirements gathering and design techniques
• Change management and implementation management techniques and approaches

Experience

• Proven track record as an outstanding analyst, consultant and/or project manager
• Overall financial services industry knowledge with specific functional expertise
• Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
• Exposure to business case development and a sound understanding of how design enablers underpin business benefits
• Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
• Effective communication, inter-personal and negotiating skills
• Excellent decision making and problem solving ability
• Sound judgmental skills to identify and resolve problems
• Experience of managing resources using appropriate communication, delegation and planning skills
• Ability to motivate and lead people, employing appropriate management styles
• Proven ability to work across regions whilst maintaining a global perspective
• Proven ability to work with senior stakeholders and business sponsors

Capabilities

• Business Analysis & Design
• Achieving Excellence
• Delivery at Pace
• Impactful communication
• Business Case and Benefits Realisation
• Change and Implementation Management
• Planning and Plan Management
• Stakeholder Management
• Problem Solving and Critical Thinking
• Collaboration
• Commerciality
• Process Re-engineering
• Resource and Team Management
• Consultancy

Qualifications and Accreditations

• Certified Business Analysis Professional (CBAP) - Expected to work towards qualification
• Lean Six Sigma Green Belt
• Degree in Business Information Systems or a related field - Differentiator
• Degree in business administration / management / economics, engineering and science - Differentiator

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