Job description Posted 23 September 2021

IT Cost & Contracts Manager

Location –London/Remote Working

Rate£ 523/Day PAYE - £670/Day Umbrella

Start date – ASAP

Contract duration – Nov 2022


The primary purpose of the IT Cost Management team is to govern all third party IT spend for HOST Technology including managing and continuously improving the Cost Management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimise IT’s utilisation of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximise value and cost savings to HSBC.  

  • Driving sustainable growth. Develop the IT sub-function responsibly, engaging with colleagues across the function including peer Senior Managers and typically 2 levels up the organisation reviewing and driving the sub-function strategy feeding into the overall IT strategy. Leads and facilitates change through effective communication, preparation and implementation with peers across HSBC. Strong impact to support risk and regulation. Lead global joint commerical projects.
  • Achieving excellence. Focuses on medium and long term goals even when under pressure or facing uncertainty. Manages expectations, results and impact of agreed outcomes, thinking ahead to identify and overcome potential issues, benefiting from a good network of Senior Managers to collectively identify and mitigate risk.
  • Contracts Management – accountable for ensuring that contracts are renewed in a timely manner including approval via cost management processes and sign-offs / stakeholder management
  • Management Information – support creation of MI against contract database and third party spend
  • Cost Reduction achievements measured monthly
  • Third Party Spend measured against AOP Actuals
  • Contract Management MI produced monthly
  • 30, 60, 90 day contract renewal planning
  • Weekly Cost Management submissions
  • The role holder will work collaboratively with Senior Managers from other areas in IT to ensure stakeholder and customers’ requirements are met.
  • Work with team and senior managers to deliver IT contract management and commercial awareness solutions and support to technology teams.
  • Work with team and senior managers working with technical teams, procurement and suppliers in advance of renewals and required purchases to optimise volumes, challenge requirements and achieve best price for the organisation.
  • Managing risk responsibly. Sustain a risk aware culture. Promotes and manages relevant monitoring and reporting requirements within their team. Embeds efficient risk, compliance processes and procedures (FIMs, GSMs etc.) and external regulatory requirements, including the management of Operational Risk and adherence to the Group’s standards of ethical behavior.
  • Business case & benefits realisation. Defines and articulates to stakeholders the targeted benefits for a change intervention. Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the business.


Knowledge & Experience

  • Typically educated to undergraduate degree level.
  • Experience and proven track record in vendor, cost and commercial management including cost reduction /optimisation programmes
  • Expert knowledge on IT Infrastructure technical platforms / technologies, execution of IT vendor management policies
  • Good understanding of the IT global delivery model and future roadmap
  • Strong leadership and management skills together with the ability to motivate staff from a variety of backgrounds
  • Ability to work in a multi geography, culturally diverse and time-zone separated management role
  • Good communications skills and ability to motivate and communicate at all levels of the organization
  • Analytical with the ability to understand and resolve problems
  • Experienced Cost Managers that have vendor management experience working with the likes of Dell Microsoft or VMware



Qualifications    

  • University (BA) or (BS)
  • Post Graduate (Masters)
  • Five to ten years