Job description Posted 27 March 2024

Business Analyst

Rate: Umbrella: £706.38

Location: Hybrid - London – 2 / 3 days a week

Duration: End of the year – potential extension

Role Summary:

HSBC are currently recruiting for a Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes. The candidate will be required to work complex change initiatives and manage stakeholder relationships. The jobholder will be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks.

Key Responsible

• Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholders

• Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems

• Questions current state and facilitates stakeholders to identify opportunities for improvement

• Uses understanding of the Group’s strategy, strengths, weaknesses and the external marketplace, to inform business decisions and create competitive advantage

• Understands different mind-sets and analyses options to develop implementable solutions

• Exhibits high energy, understands issues within team and galvanises others to achieve goals

• Gains a clear understanding of others point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved

• Articulates or translates complex information in clear, meaningful and structured way to suit audience

• Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners

• Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope.

• Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners.

• Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements

• Supports the business in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology and other key factors. Supports Global Transformation Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model.

• Document and develop targeted benefits for a change intervention

• Utilises financial skills to develop a high level business case, considering investment and high level benefits

• Architects complex, large-scale (e.g. multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts

• Leads change implementation activities, providing steering and guidance to the team and regular updates to stakeholders

• Leads end-to-end change journey and validates mitigation plans

• Defines, shapes and recommends creative solutions options, weighing risk/reward

• Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)

• Manages responsibilities, objectives and task allocations for a large project or programme

• Manages a cross-functional/cross-cultural team and the performance of individuals/teams against performance objectives and plans

• Manages and endorses team engagement initiatives, fostering an environment which encourages learning and collaboration to build a sense of community

• Creates environments where only the best will do and high standards are expected, regularly achieved and appropriately rewarded; encourages and supports continual improvements within the team based on ongoing feedback

• Develops a network of professional relationships (within Global Transformation and with business partners) to improve collaborative working and encourage openness – sharing ideas, information and collateral

• Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers

• Support the Project Management Office and Consulting Leadership team with supply management / resourcing pipeline and scheduling.

Knowledge and Experience:

Change management

• Expert knowledge of Wholesale Banking business and Wholesale Credit Risk

• A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation

• Very strong knowledge of the external environment – regulatory, political, competitors etc.

• Business re-engineering knowledge

• Advanced Business analysis, requirements gathering and design techniques

• Advanced Change management and implementation management techniques and approaches

Global Risk Analytics

• A thorough understanding of the Model development lifecycle

• An awareness of modelling tools, techniques and systems

• Risk system architecture across Risk sub-functions – where relevant

• Data management approaches and technology

• Understanding of the regulatory framework globally

Experience

• Experience of delivering regulatory and/or capital models (PD/LGD/EAD)

• Understanding of Wholesale Credit Risk

• Broad understanding and knowledge of Risk Analytics processes, culture and objectives

• Proven track record as an outstanding analyst or consultant

• Overall financial services industry knowledge with specific functional expertise

• Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects

• Experience of business case development and a sound understanding of how design enablers underpin business benefits

• Strong experience of delivering change into different audiences and managing implementation in banking environments

• Excellent communication, inter-personal and negotiating skills

• Excellent decision making and problem solving ability

• Advanced judgmental skills to identify and resolve problems

• Experience of managing large teams and resources located remotely

• Ability to motivate and lead people, employing appropriate management styles

• Proven ability to work across regions whilst maintaining a global perspective

• Proven ability to work with senior stakeholders and business sponsors

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Either apply direct! Or please contact me on mohammed.wasim@tapfin.com.

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.