Deposit Operation Officer

London, Greater London (GBR)
£251 - £275 Per Day
8 Months
Start date: ASAP
Ref: HSBCJP00049518

Apply now

Required skills

banking
operations

Other skills

adjustments
foreign exchange
client accounts
monitoring
problem solving
liquidity
maintenance

Job description Posted 07 February 2024

Job Title: Deposit Operations Officer (Foreign Exchange)

Location: London / 1 – 2 onsite / Flexible

Duration: 9 Months

Job Description:

Operations officer – Deposits

Within the Deposit operations team we serve as the primary operations team for facilitating client account opening, all client maintenance, inclusive of the application of new liquidity products, all digital channel requirements along with account closures for HSBC Innovation Banking clients. These activities are crucial to the bank’s operational responsibilities and critically, need to be performed efficiently in the best interest of our clients and the bank.

The Deposit Operations team, although not client facing, is required to ensure a high standard is delivered for both our peers and clients when requests are received.

Each team member has accountability for understanding and adhering to bank policies and procedures, complying with legal and regulatory requirements are also critical components in this role. The Deposit Operations team are collectively expected to collaboratively work with the wider business and operational teams closely to build strong relationships.

Responsibilities

· Day to day monitoring of the Deposit Operations mailbox ensuring all items are categorised and urgent items highlighted in line with expected completion dates/times

· Timely processing of deposits activities within set SLA’s

· Opening new client accounts; new, secondary or a new product

· Process client account closures

· Updating data points within the core banking systems, such as; address changes, client name changes

· Processing requests relating to interest amendments & financial adjustments

· Maintaining customer collateral accounts

Skills

· Some banking experience preferred but not essential

· Strong interpersonal, analytical, problem solving, organisational, prioritisation, decision-making skills

· Excellent communication abilities, including strong written and verbal skills, and the ability to explain complex issues and convey information, both internally and externally, in an articulate and professional manner

· Proactively build internal relationships and collaborate with others

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Either apply direct! Or please contact me on Renn.Alfonso@tapfin.com.

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding.