Senior Executive Assistant
6-8 week contract
£220.00 p/d PAYE
London (4-5 days p/w in the office may be required)
Role Purpose
We are currently seeking an outstanding and ambitious individual to join HSBC Private Bank as Senior Executive Assistant to the CEO.
The primary purpose of this role is to provide executive administrative and extend to more complex business support for HSBC Global Private Banking & Wealth CEO as well as supporting the broader Executive Committee team. There is a high volume of work which will require a thorough and thoughtful response, ensuring deadlines are met in an often time pressured environment. It will be necessary for the role holder to be highly adaptable and resilient. The role holder will need to be proficient in senior stakeholder management and will need to be a strong collaborator and team player.
Role Responsibilities
• Act as efficient and courteous gatekeeper, ensuring the Executive is accessible whilst protecting from unnecessary interruptions.
• Extensive Inbox management. Monitoring emails throughout the day, responding on behalf of the Executive where possible. Flagging any urgent and important emails with the Executive and Chief of Staff. Tracking that the Executive has responded to emails by monitoring sent items.
• High volume diary management, using initiative to resolve conflicts and anticipating requirements, ensuring efficient scheduling of meetings, co-ordinating with all relevant parties to ensure best possible use of time.
•Provide proactive maintenance of calendar, looks ahead to resolve any meeting conflicts to free up time for the Executive to work on key projects/initiatives.
• Work closely with the Chief of Staff Office and Communications on long term travel, internal and external engagement planning.
• Co-ordinate complex travel arrangements, using initiative in managing itinerary times, costs within HSBC policies.
•Ensure meetings are organised, papers and agendas collated in advance of the meetings and support the Chief of Staff Office to prepare briefing notes prior to key engagements within the calendar.
• Act as a delegate for system approvals and transactions on behalf of manager. Attention to detail and proven experience of dealing with highly confidential information is therefore required.
• Drive team communications ensuring all team members are receiving relevant and useful information.
• Consistently demonstrate a willingness to own/tackle problems as they arise and ability to identify issues for upward referral.
• Work collaboratively with other relevant business lines and HSBC wider EA networks.
Experience
• A demonstrated background of working as a highly effective Senior Executive Assistant with Group General Manager/ Senior Executive level stakeholders.
• Expert experience of managing complex domestic and international travel planning and booking.
• Demonstrated outstanding organisational & time management skills, with a flexible attitude to change and the ability to regularly act on own initiative.
• Experience working with HSBC tools such as Fusion, TRAC, HR Direct proxy, GER gift registry etc.
• Superior communication skills, both written and verbal is essential.
• Ability to effectively prioritise conflicting demands and work within a fast-paced, high pressure, changing environment.
• Strong team player with a solutions-focused approach to problems.
• Strong interpersonal skills, ability to build and maintain effective relationships with Senior Stakeholders and Executive Assistants.
• Flexibility of approach, together with a ‘can-do’ attitude, is key.
• Excellent experience of MS Office applications, including use of Outlook as a business tool.
• Thorough understanding of HSBC banking procedures, businesses, functions, and activities.
• Prior HSBC experience working in Wealth & Personal Banking, Private Banking or similar and or external experience in Banking or Wealth Management is highly advantageous
If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on Amy.walker@tapfin.com