Intraday Liquidity Management Specialist

Job Title: Intraday Liquidity Management Specialist

Pay Rate: £575 Per Day PAYE / Inside IR35 / Umbrella Option is available

Location: London 8CS / 3 days onsite minimum

Duration: 6 Months (highly probability of extension)

Role Purpose:

Managing Intraday Liquidity risk is vital to the ongoing stability and capability of HSBC to manage its payment flows & liquidity pools on a timely basis. Intraday Liquidity Management (‘IDLM’) within Treasury Services Operations (“TSO”) in a new function. This role is a critical senior position and will be based in London. This role will have a functional and entity reporting line into the Global Head of Treasury Services Operations. The role will be required to build, implement and establish the Target Operating Model for IDLM and ensure control of the day to day running of Intra-day Liqudity ( IDL) processes, working with both Cash & Liquidity Management (CaLM) and Global Head of Intraday within Global Treasury (‘GT’). Key benefits of the role include:

•       Satisfy Bank of England requirements, as part of the Funding in Resolution (FiR) stream of the Resolvability Assessment Framework (RAF)

•       Build an IDL Centre of Excellence to support GT 2025

•       Close key capability and organizational gaps, as recommended by Baringa Partners

•       Set the foundation to deliver intra-day liquidity drivers and strengthen Liquidity stress testing framework

•       Enable data driven decision making that in turn will deliver funding cost reduction on an ongoing basis

•       Contribute to reducing HSBC’s Intraday Liquidity Buffer add-ons

•       Reduce client complaints and risk events attributed to intra-day liquidity

Key responsibilities will primarily be focused on:

·      Introduce IDLM Operations to support TSO, GT and the GT2025 programme’s requirements.

·      Accountability for delivery and implementation of the MSS Operations elements of the IDLM Target Operating Model

·      Monitor Bank-wide payment operating model behaviors and make enhancement recommendations.

·      Support model changes in relation to new Market and/or Regulatory initiatives, assessing the impacts to CaLM where liquidity effects are anticipated.

·      Ensure full compliance with all internal and Regulatory initiatives, standards and reporting requirements, implementing actions to protect the Bank from IDL Risk

·      Reporting of IDL usage and key FMI monitoring

·      Collaboration with GT and Markets Treasury teams to establish and improve the Target operating Model (“TOM”) and leverage bilateral synergies.

·      Working in partnership with the CaLM team to ensure that IDLM Ops contribute to efficient Nostro funding across all in-scope entities, currencies and accounts.

·      Supporting RUBIX programme deliveries where applicable.

·      Support elimination of Manual Payment Register items and increase efficiency F2B.

·      Provide Operational support for IDL Risk and Regulatory Assessments & IDL Committee Reporting

·      Execution of key GT IDL Operating Model mechanisms as determined by Global Head of IDL and GT

·      Day to day ‘Run The Bank’ IDLM activities, primary IDLM escalation point for all funding desks supported across the sites

·      Act as primary contact working closely with stakeholders to ensure the effective and timely delivery of all IDLM strategic enhancements.

·      Partner with Global Head of CaLM to refine and deliver strategic planning activities, and deliver objectives aligned to the global strategy for IDLM.

·      Act as senior point of escalation and represent IDLM in all entity-aligned Change and Regulatory programmes

·      Partner with CMS & IDLM Product Owners to deliver and enhance liquidity and payment flow management capabilities.

·      Partner with Level 1 & Level 2 Process Owners across MSS Operations to ensure smooth operation of IDLM services, and successful delivery of upstream system and process change programmes

·      To develop the management and leadership capabilities within IDLM, focusing on a diverse and inclusive succession plan to ensure we meet current and future operational requirements.

·      Future state expansion to include: increasing entity coverage footprint, ‘What if?’ scenario modelling, client and payment behavior model recommendations.

Knowledge & Experience:

·      Degree level finance-related qualification or previous experience in Operations  management with reputable multinational banks

·      5 years + experience of working in any of Cash Management, Treasury products, Global Payment Systems, Liquidity Risk Management

·      Strong understanding of trade lifecycle across multiple product suites

·      Experience in building IDLM teams is preferable

·      Strong analytical skills, highly numerate and strong attention to detail

·      Strong background in industry initiatives and Global Regulations relating to Liquidity Risk Management eg BCBS248, ILAAPs etc.

·      Self-starter with strong communication skill across varied stakeholders at all levels of seniority

·      Track record of start-up and development of processes and global teams is an advantage

·      Proven ability to develop strong networks with and influence key senior stakeholders

·      Demonstrable experience in leading high profile critical processes

·      Ability to drive performance under pressure and meet strict timelines

·      Ability to work cross culturally with a strong collaborative and inclusive mindset.

·      High level of competency in the production of information, and the ability to process and analyse large volumes of data

Impact on the Business

Operations Management

For IDLM:

·      Ensure compliance with all applicable Non-Financial Risk (‘NFR’) framework components

·      PLA-compliant data produced for IDL Ops, FO and GT

·      Accuracy of IDL sweeps payments

·      MI of IDL threshold data

·      Establish and grow appropriate metrics to monitor controls, productivity and service levels

·      All KRIs are to be logged daily, aged with owners, root causes and mitigation plans where known

·      Control framework adherence in accordance with GEMS, DES and Helios requirements

·      Management and ownership of KRI targets are set in conjunction with NFR in each region, engagement in regular MCM meetings to explain numbers; input into Global MI packs, and reviewing controls and issues with regional management

·      Responsible for delivering continuous improvements to the NFR framework of IDLM, ensuring all operational risk opportunities are minimized.

·      Establish robust BCP plans and test appropriately.

·      Implement the strategic agenda as set out by MSS Operations and Global Treasury.

·      Build and maintain clear governance of new business volumes, growth and systems architecture

·      Oversee a robust & ongoing technical and process training program for staff including depth charts to assess progress

·      Change The Bank activities must be delivered on time with appropriate governance and escalation in place

·      Accountable to stakeholders for the provision of IDLM services for all applicable entities.

Customer & Stakeholders

Key deliverables:

·      Implement and enhance IDLM Target Operating Model

·      Ongoing development of key stakeholder relationships; priority is with GT, Markets Treasury and MSS Operations Product Leads

·      Implement formal stakeholder engagement and feedback loop process to deliver against ‘voice of the customer’ requirements

·      Input & delivery (where appropriate) in to the Global Change programmes as applicable

·      Full Regulatory compliance as required

·      Active participation in the Treasury Services Operations strategy definition & agenda.

·      Measure and improve customer satisfaction scores across MSS Operations peers

Leadership & Teamwork

Key deliverables:

·      Strong leadership and team building skills

·      Able to translate complex business demands into simple executable tasks within the team

·      Ability to operate in a matrix environment

·      Able to develop and adapt processes as the strategy and landscape dictates

·      Propagate a results-driven culture within the IDLM team

·      Lead and encourage team participation in learning & INSPIRE initiatives

·      Timely Exchange sessions & Townhalls

·      Create an open, transparent, communicative environment, where success is driven from feedback and People Agenda initiatives

·      Create a change mindset culture with IDLM

·      Able to mentor and develop junior staff into becoming potential future leaders

·      Leverage HSBC learning tools to create continuous development for staff, soft skills and management training for prospective future emerging talent in IDLM and in conjunction with CaLM team

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