Markets Billing & Charges Lead

Markets Charges & Billing Lead   

Edinburgh/ Hybrid

6 Month Contract – Likely extensions

Our client HSBC are currently seeking an experienced Markets Charges & Billing Lead to join their team in the Edinburgh office/remote working, this contract will be for months with a review to be extended.

Role purpose

MSS Programmes Billing and Charges Lead for MSS Transformation, part of MSS COO, providing dedicated thought leadership and execution in partnership with the Global Intercompany Controller to achieve the following goals:

·      Effectiveness of all Risk, Control and Governance for MSS Programmes intercompany charges owned by MSS Transformation

·      Ensure global processes are leveraged effectively across MSS Transformation

·      Review of Intercompany MSS Programmes charges activities and processes (local/global) to improve efficiency of operational activities by increasing transparency and reduction of incorrect charges.

·      Oversight of all Audits that the MSS Transformation function is actively involved in / owns

·      Actively participate and support the delivery of all MSS change programmes across multi teams to enhance process 

·      Drive transparency of MSS Programmes charges around the group and ensure a single source of data.

·      Set annual FTE rates and provide insight with financial modelling outlining risk.

·      Review monthly MSS Programmes P&L and outline risks of any over or under/over recovery that will affect MSS Transformation ability to keep within tolerance of group policy.

·      Oversight of all Audits that the MSS transformation function is actively involved in / owns

·      Adviser/Member of Governance Board on behalf of MSS Transformation for Strategic Programs with an Intercompany view on Risk, Control impact and stakeholder impact.

Key processes and activities include:

·      Ensuring MSS Transformation is operating within its risk appetite in conjunction of the defined SOX audit process, by ensuring efficient and effective processes are adhered to globally for Intercompany Charges, disputes management, rate modelling and finance risk to full recovery.

·      Role responsibilities are to support the MSS Transformation function across all areas of intercompany charges and rate setting. This includes (but is not limited to):

o  Act as trusted advisor for the senior management on how to properly resolve intercompany challenges that may pose a risk and all related processes (Risk assessments, Control environment, issues management) in order to achieve accurate MSS Programmes charges.

o  Enhance financial modelling of FTE charges and outline potential risks with external market conditions working closely with other stakeholders to propose risk mitigation and options for resolution.

o  Monthly review of financials and outlining key drivers for any under / over recovery with remediation action plan to resolve within the financial year.

o  Understand and ensure intercompany charges are in line with any local regulatory rules.

o  Manage core processes and drive improvements to enhance stakeholders experience.  

o  Actively challenge poor, inefficient or excessive controls, related tasks and behaviours by key stakeholders.  

o  Instigate and manage initiatives to drive improvements to the control environment to ensure compliance with SOX audit process.

o  Manage upstream systems like Clarity on reference data and resource management.

o  Member of relevant governance forums, Audit and regulatory reviews etc.

o  Responsible for embedding risk and control management framework within the Intercompany Charges process and Rate Setting for FTE.

o  Key point of contact within MSS Transformation for charges and any proposed changes, providing monthly commentary, following up with relevant Programme Managers on all outstanding areas of concerns that may affect MSS Transformation ability to fully recover costs.

o  Attendance required at monthly working groups representing MSS Transformation.

Customers/Stakeholders:

·      Stakeholder management is multi-faceted across geographies and functions.

·      Provide enhanced insight on charges to stakeholders within consuming businesses and functions.

·      Presenting and reporting complex risk and control information in ways that are clear and meaningful for different stakeholders.

·      Applying professional understanding, expertise and judgement to support resolution of challenges raised and ensure the health of the end-to-end control environment.

·      Monitoring and analysing the performance of the control environment to drive more effective design to minimise risk.

·      Providing advice, support, and challenge to stakeholders to obtain resolution that is acceptable to all parties.

Leadership & Teamwork:

·      Lead by example, demonstrating core behaviors and values including teamwork, focus, drive and determination.

·      Act in a manner that transparently promotes HSBC values and delivers in an aligned manner. 

·      Cultivate an environment that supports diversity and reflects the HSBC brand

·      Influences greater effective and open team communication and collaboration

·      Understanding and energising others to attain individual and team outcomes and performance targets

·      Developing, aligning, and translating strategies and plans to achieve business and functional goals   

·      Successfully delivering change through people

Knowledge & Experience / Qualifications

Key Skills, Attributes and Experience

·      Transfer Pricing

·      Financial Reporting

·      Accounting Experience

·      Change Experience

·      Flexible and adaptable being able to handle and priorities competing demands in a fast-paced environment.

·      Strong ability to translate large data sets into multi-dimensional views to support all stakeholders.

·      Strong technical knowledge of Clarity, HIBS and GPDM processes desirable.

·      Strong communication skills to be able influence and challenge stakeholders.

·      Strong written, verbal and presentation skills.

·      High level of attention to detail, and ability to lead people focused activities.

·      Ability to maximise business performance i.e., developing, aligning, and translating strategies & plans to achieve business and functional goals.  

·      A desire to find ways to continually improve the service delivered.

·      Identifying, defining and solving problems that impact on your work or the wider business.

·      Ability to deliver Insightful Risk and control Information.

·      Knowledge and understanding of the potential Risk and Controls that impact MSS Transformation.

·      Knowledge and understanding of the HSBC Group organisation is desirable.

·      Able to help analyse complex situations and provide support in influencing them.

·      Ability to drill down to root cause and provide input to resolve and address any issues.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business, and our people. Therefore, HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please also see below link to our HSBC Career hub:

https://jobs.elevatedirect.com/tapfin-hsbc/index.html

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