PMO Manager
- Birmingham, England (GBR)
- £585 - £650 Per Day
- 26 Weeks
- Start date: 27 Feb 23
- Ref: 165288
- pmo
- project management
- programme manager
- project lifecycle
- governance
- reporting
- budgets
- sharepoint
- implementation
- planning
Job description
Posted 31 January 2023
Location: Birmingham, mostly remote ( 1 day per a quarter )
Duration: initially 6 month, extension after
Start: 1st of March ( 1 month notice period )
Pay Rate: £650 Per Day PAYE / Umbrella option is available / Inside IR35
Role Purpose:
The Financial Support Team (FST) Change PMO supports the Collections and Recoveries Regulatory Portfolio. The individual is responsible for providing the day-to-day support to the Head of Implementaiton, FST by facilitating executive decision-making support activities i.e. presenting insight and reporting and facilitating demand and supply management processes.
The PMO role assists the Programme Manager to successfully deliver the programme from definition to closure. They will act as a source of guidance, governance and metrics on all projects / workstreams supporting the Programme Manager for strategic decisions. Role holder is responsible for adherence to the HSBC Change Framework methodologies, using standard project management tools such as Clarity, SharePoint, MS-Office suite and Confluence.
Role holder will carry out the following activities:
- Collaborating with all Project Managers and Leads to define, prioritize, and develop projects
- Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables
- Analysing financial data, including project budgets, risks, and resource allocation
- Providing financial reports and budget outlines to Senior Stakeholders
- Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards
- Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines
- Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification
The role holder should be high in energy, have a sense of urgency, be driven and have the ability to learn quickly and tackle complex problems. They should be outcome focussed. The team works with the Business to ensure that all aspects of change has been considered, to ensure a smooth Implementation.
Knowledge & Qualifications
- Strong reporting skills in MS-Office suite, Clarity, SharePoint and JIRA
- Preferable to have experience working in collections and recoveries
- Experience of working within large programmes / change initiatives and communicating with senior stakeholders.
- Understanding of the project lifecycle
- Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
- Project management skills and experience, including examples of the delivery of on time and on budget – a driver with bias towards delivery at pace and controlling project outcomes
- Experience of working in a banking environment and change projects
- Good verbal and written communication skills and experience in face to face presentation
Skills
- Ability to prioritise and manage multiple tasks
- Ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions
- Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
- Anticipates and identifies risks and ensures appropriate steps are taken to mitigate and manage them
- Influencing skills and ability to builds positive working relationships with our customers, colleagues and stakeholder
- Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events, so that success can still be achieved
- A broad understanding of financial budgets/statements/models, with experience of analysing data effectively for planning, forecasting and reporting.
Expertise
- Understands and applies the principles of project management, delivering complex projects and multi-work stream programmes on time, cost and quality
- Involves appropriate people at the planning stage in order to build plans that reflect HSBC’s strategy and Values and will deliver sustainable results
- Engages colleagues in and beyond their own business area in developing and improving systems and processes on an end-to-end basis
- Creates “what if” scenarios to identify likely potential issues, obstacles, risks and opportunities to inform significant operational or strategic plans
- Consistently deals with highly complex information and problems effectively and swiftly
Capabilities
- Working in a Dynamic Environment
- Delivering Change
- Managing Programmes & Projects
- Influencing and Challenging Stakeholders
- Maximising Business Performance
- Strengthening Stakeholder relationships
