Job description Posted 10 January 2023


Business / Function: Markets and Securities Services IT – Regulatory and Strategic Programmes Role: Feature Delivery Lead Grade: GCB4 Location: London / India / HK Direct reports: TBC


  Recognising the importance of cross-asset programmes to the MSS business, Stephanie Cocagne was appointed Head of Regulatory & Strategic Programmes and heads a unit which is responsible for the delivery of significant and strategically important cross-asset initiatives as well as responsible for the portfolio management function of MSS Technology. This unit is key to enabling us to more effectively respond to new regulatory and strategic demands and align to our business stakeholders. 

The team will operate a federated model; delivery, development and associated budget continues to sit within the respective asset classes and Regulatory & Strategic Programmes will be accountable for managing the delivery of the overall business outcomes. As such, the new team will be intentionally small with a cadre of experienced programme managers and programme office staff.

The role of “Feature Delivery Lead” is a specific requirement within the MSS Basel III programme, supporting delivery of an “internal models ready” infrastructure, where the calculation of P&L, BAU risk measures and in some cases Full Reval VAR has been externalised for 3rd part primary trading systems to an in house “Valuation Service” which is cloud portable. Though over time the assignment of this individual to any given change programme will flex, as will the nature of their specific role within that change programme.


Purpose of the Job:

  The Feature Delivery Lead role is accountable for delivery of asset class specific scoped features within the MSS Basel III programme to drive towards IMA readiness.

This job manages change initiation, design and delivery and is accountable for successful delivery of the programme and ensuring benefits realisation. The remit is global and will require significant investment banking experience and the capability to drive agile delivery in a complex environment.

Most importantly the remit of this role extends across the management of deliveries from both business and IT teams and spans front to back from trading, Product Control to Middle Office and Risk Management.


Responsible For:

  In general this role will carry out some or all of the following activities:


  • Owns agile roadmap and drives E2E delivery for the feature


  • Ensures the front to back feature team(s) are operating effectively, breaking down any barriers to efficient delivery


  • Accountable to the Central Programme via E2E delivery managers


  • Provides metrics & reporting management as defined by the programme


  • Facilitates and coordinates governance forums


  • Supports the PO in defining achievable release and sprint roadmaps


  • Ensures the integration of feature work is sequenced and prioritised correctly


  • Facilitates iterative delivery and ensures there is a continuous flow of work across business and technology


  • Continually refines and improves the agile at scale delivery approach, working alongside the E2E delivery manager and other feature leads


  • Sequences and manages feature RAIDS and dependencies


Major Challenges:

  To help embed the Scaled Agile delivery framework as part of ensuring delivery of the feature scope of work

  Accountable to ensure effective governance and controls are in place and maintained, in line

with BTF v2.0, and for the ongoing coordination of the feature team across both IT and

business / support functions:


  • Accountable for the timely delivery, governance and reporting of status, timely
  • escalation of risks and issues to stakeholders, ensuring stakeholder buy-in around
  • plans, commitments and changes
  • Ensure that clear accountability for specific deliverables is in place across all
  • involved teams, with appropriate business and IT involvement throughout and
  • ensure that all involved teams (whether Front Office, Middle Office, Risk, Finance,
  • HOST, etc) are working effectively together with common goals
  • At a feature level, plan and manage the sequencing of the work, resourcing,
  • dependencies, communications, budget, surface and accommodate/manage
  • interdependencies between teams, ensuring that L3/L5 plans from individual teams
  •  are viable, fully owned and executed effectively
  • Build and maintain excellent stakeholder engagement within the programme
  • Influence strategy and shape the programme approach and governance across all
  • work-streams involved in the end to end delivery
  • Assist business stakeholders and IT teams with the decomposition of complex
  • business requirements and interdependencies into tangible deliverables by
  • Technology teams
  • Makes recommendations to influence decision-making in order to maintain progress
  • towards delivery and benefits realisation
  • Ensure that work carried out by the products is in alignment with HSBC Group
  • Change methodologies including BTF
  • Contribute to defining best practice across the programme, working with the
  • Programme Delivery Manager to ensure there is a consistency of approach across
  • asset classes
  • Ensure architectural principles set out by the F2B Design Authority are complied
  • with
  • ESSENTIAL CANDIDATE REQUIREMENTS (Experience, skills, competencies etc.) A hands-on approach to making things happen, identifying and addressing issues and risks in the project delivery
  • Excellent Business Knowledge – borne out of deep experience in a capital markets environment, specifically within FX or Equities
  • Experience with both in-house developments and third-party products
  • Exposure to global initiatives/projects/programmes
  • A background that includes expertise in regulatory change initiatives or other large multi-disciplinary change in a capital markets environment
  • A background in system development lifecycle methodology techniques and documentation
  • Qualifications in any of the following: SAFe, Prince2, Agile Programme Management / PMI
  • A sound understanding of the role that support functions such as operations, risk and finance play in investment banking

IDEAL CANDIDATE REQURIEMENTS (Experience, skills, competencies etc)  

  • Ability to communicate, influence and negotiate effectively with peers and senior stakeholders in both business and technology / service departments
  • Delivery-focused to produce pragmatic approaches to solution delivery
  • Exceptional organisational, planning and management skills
  • Excellent analysis and problem solving skills
  • Skilled decision-maker – considered and timely
  • Impeccable written and verbal communication skills, with strong interpersonal skills
  • Ability to work with minimal supervision and to contribute to a larger team
  • Willingness to own work and problems and see through to completion and to use own initiative to resolve issues. Robust character able to deal with a diverse range of people.
  • Self-motivation and a proven rapid learning capability in a changing environment are essential
  • Committed to personal and professional development


We are an equal opportunity employer and are committed to creating a diverse environment.