Job description Posted 28 December 2022

Rates Desk Support HSBCJP00044178

Flexible depending on experience

Hybrid working model 2 to 3 times a week in the office

Duration – September / December

Role Summary:

HSBC are currently searching for an ambitious, analytical and organised Rates Desk Support to join their Rates & Credit Derivatives Trade. This is a unique opportunity to work at HSBC within their G10 Rates Sub-team which offers support and rewards that will take you further within your career.  

Role Purpose:

The job holder will be a key role within the G10 Rates sub-team which is responsible for the trade capture and life cycle management of all G10 Interest Rate Derivative transactions. Functions include:

  • Timely Trade Capture for Trading and Sales team,
  • Real time risk management,
  • Trade Data enrichment and repair
  • Life cycle event processing,
  • Compressions and package processing
  • Query management

The team is also the escalation point for Operations teams onshore, offshore and operational issues for FO Business Management, Trading and Sales Teams.

  • This role demands the individual deliver a high level of service. This requires:Pro-active engagement with internal and external stakeholders, both regionally and globally.
  • Liaison with a variety of teams’ front to back to ensure timely responses to queries & swift resolution of issues.
  • Strong communication skills, ability to multi task and work in a pressurised environment and treat all stakeholders with equal respect is essential.
  • The individual to have an awareness of the Industry/Regulatory improvements within the Derivatives market, and how that may impact the day-to-day processes. 
  • A strong risk focus and maintaining a robust control environment.
  • The ability to independently identify and drive process improvements, operational robustness and reduce risk
  • providing oversight of key operational risk indicators and ensuring appropriate escalation to both sales, trading and operations management where required
  • Strong engagement with Technology & Change teams on short/medium terms initiatives, as well as strategic programs.

Key Responsible

  • Driving the adoption of the HSBC Ways of Operating and the transition from a project to a product mindset with VS stakeholders
  • To ensure strong and effective operational control whilst supporting a delivery agenda
  • Consideration of multiple functional delivery teams operating across multiple geographies
  • Challenging ways of working which do not conform to the highest operational standards
  • Knowledge and Experience:Excellent Product knowledge of IRS is required
  • Front to back understanding of Trade Flow, including Trade Capture, Confirmation, Settlements, Compression, reconciliations and Valuations
  • Experience of real time risk trade capture into Summit or Markitwire
  • Having the ability to adapt to a constantly changing environment and the ability to problem solve
  • Excellent written and oral communication skills
  • Attention to detail and ability to prioritise appropriately, work under pressure and unsupervised.
  • Prior and current understanding and experience of regulatory initiatives and programmes of change at an industry level.
  • Control focussed with strong awareness of Operational risk, supporting the front to back process.
  • Strong focus on root cause analysis with the aim of driving process improvement
  • Becoming the main point of contact for trade lifecycle related queries from infrastructure partners such as Trading
  • Sales, Operations, Product Control and Market Risk; ensuring a good working relationship is established across all these teams
  • Working with wider front to back teams to improve break and query workflow
  • Lead process improvements - recognize inefficiencies or gaps, recommend improvements and help implement new processes
  • Strong team working skills
  • Relevant experience of dealing with senior Front Office stakeholders, preferably from a trading floor environment would be preferential
  • Advanced Excel skills and knowledge of SQL would be highly beneficial but not essential.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Either apply direct! Or please contact me on or alternatively please contact me on 0161 546 6297.