Job description Posted 20 December 2022

Role –  Programme Manager HSBCJP00044133

Rate- £950 p/d PAYE / £1220.11

Location – London (hybrid)

Contract Length – until end of Dec 2023

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. They are currently seeking an experienced individual in the role of Programme Manager

Role Purpose:

  1. The Transformation Programme Manager is responsible for leading and managing the day-to-day operation of the key HR strategic initiative, the Total Talent Transformation programme. This multi-year programme will address Customer Experience, Operating Model design and implementation and technology re-platforming. They will be responsible for, but not limited to, the below:Leading one or multiple strands of the programme, being the central point of contact for senior HR and non-HR management, internal and external governance and Finance.
  2. Driving the execution of the programme, including but not limited to setting the approach, determining ways of working, establishing and agreeing clear objectives and measures.
  3. Enforcing the robust governance structures that are in place and adhering to the group Change Framework (CF) standards, in order to facilitate effective programme delivery in line with financial, FTE and key milestone targets.
  4. Managing and presenting a holistic view across change impacts and interventions; readiness; active risk, assumption, issue and dependency (RAID) management; financial planning and tracking (including benefits tracking as appropriate); milestones identification and management; and senior stakeholder management (both within and external to the Group HR function).
  5. Tracking and reporting that the Programme team is resourced appropriately and within budget, taking appropriate actions to manage these aspects when variance is forecast or realised.
  6. Providing support, guidance and direction across multiple workstreams that form the programme, ensuring alignment to the strategic aims of the programme and the governance structures implemented, and to agreed timelines.
  7. Working closely with Group Transformation and Enterprise PMO, together with internal HR stakeholders to retain alignment to standards.
  8. Engaging with the multiple parties including permanent staff (both BAU and Transformation), 3rd party consultants and contracting staff, with the intention of mediating disputes and executing against a coherent delivery plan for the programme.
  9. Managing the interlock across the programmes workstreams to deliver the implementation approach and plan, including liaison with local as well as global teams to ensure local deployment plans align and consider any wider activities / dependencies outside of programme delivery that may impact plans.
  10. Managing the change management approach and plan, including articulation of change impacts, change interventions to manage / mitigate impacts and secure buy in and increase readiness of teams and stakeholders.
  11. Working with their peers in the HR Strategy & Transformation community to ensure a robust view of the full transformation portfolio, interdependencies, risks and issues.
  12. Supporting the Head of Transformation Portfolio Oversight and Delivery in representing the programme aims / objectives, status, risks / issues, and financial performance at wider governance forums and with senior stakeholders as required.



Knowledge and Experience:

  • Detailed and demonstrable knowledge of end-to-end programme life cycle: business analysis, business and technical process change, test management, implementation and transition to production
  • Human Resources background
  • Large scale complex programme experience Outstanding knowledge of Transformation – functionally, operationally and financially
  • Practical experience of Agile delivery methodology
  • Financial Services experience – desirable
  • Consulting background – desirable

Either apply direct! Or please contact me at 0161 416 6517 /