Job description Posted 17 October 2022

Procurement R2P Analyst

Hybrid working - Canary Wharf

6 months rolling contract - scope of work until end of next 2023

Start date – end of November latest

Key skills / experience -

Procurement and accounts payable experience,

BA within system implementation,

Coupa and Fusion experience

6+ experience as BA in FS,

Hands on experience – requirements gathering, training. End to end lifecycle of project. Working with tech team. Involved with UAT and testing phases. Hypercare and country deployments, change requests for systems.

Background in banking / FS,

JIRA would be useful,

Strong excel skills.

Role purpose


The R2P Systems implementation Business Analyst role is responsible for driving improvements, automation and positive process change to the Procurement Operations teams globally across the bank. This resource will need to be a procurement SME understanding end-to-end procure to pay processes & modules. They must have a good understanding of change management, including E2E Procurement R2P system implementations. The resource needs to be comfortable with gathering and challenging business requirements as well as doing end user training. This resource should be technically confident but also able to deal effectively with stakeholders & IT teams globally.


The role will involve:


  • Expertise in the Procurement-to-pay process (also with some understanding of the accounting and financials impacts downstream)
  • Experience of working with R2P systems including Coupa and have knowledge of the standard functionality
  • Ability to confidently manage a plan and stakeholders across a number of regions in order to successfully implement change and enhancements (IT, Procurement, End Users and more)
  • Experience working across Global Procurement Transformation projects
  • Delivering guidance to Operational Teams on new processes
  • Experience of R2P end-to-end design, build and test of purchasing processes and systems
  • Updating procedures and process flows to help implement process changes globally
  • Contributing to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
  • Suggesting ideas and implementing actions that will improve customer service, quality or the way teams and individuals work together.
  • Experience of building relationships with technology and design teams
  • Experience in tools such as Jira or Confluence are an added bonus


Key Accountabilities and Responsibilities


The R2P – Business Analyst is a role that will help drive the improvements & automation within the Bank’s global Procurement processes. It will involve working closely with IT to ensure changes are deployed in a timely manner to achieve the global procurement agenda. The role holder will be responsible for addressing the day-to-day management of change initiatives and delivery thereof.


Operational Effectiveness & Control

  • Support and implement global Procurement Design alignment, facilitating the delivery of identified changes to global procurement design
  • Automation of manual processes to create efficiency and limit control issues
  • Managing risk responsibly. Embedding efficient risk and compliance processes and procedures into business as usual (BAU) practices
  • Identify opportunities for improvement and supporting conversion of ideas into projects tasks for delivery
  • Anticipate legal, regulatory and compliance risks, ensuring appropriate and timely action is taken to mitigate them
  • Define, shape and recommend creative solutions options, weighing up risk/reward
  • Innovation & idea management. Treats problems as an opportunity to generate creative ideas
  • Proactively identify process and control weaknesses and ensure appropriate actions are put in place to rectify



Customers / Stakeholders

  • Work closely with suppliers and the business to ensure a successful delivery of changes/enhancements globally
  • Understand how best to establish, manage, and continuously improve the end user and supplier experience
  • Facilitate stakeholder discussions and obtain support from stakeholders for changes being implemented
  • Strengthen stakeholder relationships by building rapport and trust


Leadership & Teamwork

  • Provide SME input to the delivery project plan, supporting the Project Manager with the mobilisation and execution of activities
  • Work with the wider team on issue management and resolution
  • Works with the Operations Manager and wider team to collaboratively support initiatives ensuring delivery of operational commitments
  • Be part of collaborative multi-functional team including colleagues across the business (including Procurement, Transformation, Finance, Compliance, Reporting, Integration, Testing and other IT colleagues)

Functional Knowledge


  • Knowledge of procurement best practice gained across different industries and companies
  • Extensive experience of issue triage and resolution within global procurement functions
  • Extensive experience of working as part of a transformation project implementing new processes & systems globally

Experience and Qualifications


  • Minimum 6+ years experience in Procurement technology, primarily R2P with implementation of Tier 1 IT solutions (Coupa, SAP, Oracle etc)
  • Over 3 R2P implementations in Financial, Insurance, or Tier 1 companies of significant size or preferential similar sized technology/company scale
  • Expert in translating business requirements, solutioning design, integration and configuration for Technology and Process . Experience in FS
  • Ability to perform IT advisory for HSBC for best practice in simplifying bank processes,
  • Excellent communication skills as leading stakeholder workshops and meetings will be mandatory (including System Integrator experience)
  • Contribute in how to best implement a production support model. Core understanding of Agile Methodology and Change Management processes
  • Work closely with IT project management and IT operational teams providing support and guidance
  • Extensive experience of IT processes, service management and controls to drive resilience end to end