Job description Posted 19 August 2022

Role: Procurement Operations Manager

Rate:  £522.50 – 550 Per day PAYE

Location: London, Canada Square (onsite once a week)  

LOA: 6 Months Contract (highly probability of extension)


Role purpose


Oracle Fusion is the system used across Accounts Payable, Procurement, Expenses and Financials. We have spent a number of years implementing this system globally. For smaller countries, we have a bespoke purchasing system made in-house.

The Oracle Fusion – Procurement Operations Manager role is responsible for managing and driving improvements across both systems globally ensuring the Operations team as well as end users get the best experience possible. This resource will need to be a procurement SME understanding end-to-end procure to pay processes. They should have a good understanding of change management, including for example the stages of a change implementation project (design, build, test, deploy), and must be confident managing all incident and enhancements being raised globally. They must work closely with the global IT teams to ensure the business requirements are understood and can be transformed into real change (both operational and IT change).  They must also be up to date and aware of new enhancements and features being deployed by Oracle so we can decide if these should be implemented into our processes. This resource should be confident & very knowledgeable in using Oracle Fusion but also able to deal effectively with stakeholders & IT teams globally. They must also be open to learning the other systems used by Procurement teams globally and be able to implement best practices.


The role will involve:


  • Expertise in the Procurement-to-pay process (also with some understanding of the accounting and financials impacts downstream)
  • Extensive experience of working with Oracle Fusion, particularly in the Procurement, Payables and Expenses modules
  • Ability to confidently manage a plan and stakeholders across a number of regions in order to successfully implement change and enhancements (IT, Procurement, End Users and more)
  • Experience working with tools such as Jira and Confluence to effectively manage all the enhancements
  • Be able to effectively prioritise change in order to guide global IT teams on the content of each IT sprint
  • Understand agile ways of working
  • Experience working across Global Procurement Transformation
  • Delivering guidance to Operational Teams (AP & Procurement) on new processes
  • Experience of end-to-end design, build and test of purchasing processes and systems
  • Updating procedures and process flows to help implement process changes globally
  • Contributing to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
  • Suggesting ideas and implementing actions that will improve customer service, quality or the way teams and individuals work together.
  • Experience of building relationships with technology and design teams


Key Accountabilities and Responsibilities


The Oracle Fusion – Procurement Operations Manager is a role that will help drive the improvements & automation within the Bank’s global Procurement-to-pay processes. It will involve working closely with IT to ensure changes are deployed in a timely and agile manner to achieve the global procurement agenda.  The role holder will be responsible for addressing the day-to-day management of change initiatives and delivery thereof as well as being the main point of contact for all Procurement related change items globally


Operational Effectiveness & Control

  • Support and implement global Procurement Design alignment, facilitating the delivery of identified changes to global procurement design
  • Automation of manual processes to create efficiency and limit control issues
  • Managing risk responsibly. Embedding efficient risk and compliance processes and procedures into business as usual (BAU) practices
  • Identify opportunities for improvement and supporting conversion of ideas into projects tasks for delivery
  • Anticipate legal, regulatory and compliance risks, ensuring appropriate and timely action is taken to mitigate them
  • Define, shape and recommend creative solutions options, weighing up risk/reward
  • Innovation & idea management. Treats problems as an opportunity to generate creative ideas
  • Proactively identify process and control weaknesses and ensure appropriate actions are put in place to rectify



Customers / Stakeholders

  • Work closely with suppliers and the business to ensure a successful delivery of changes/enhancements globally
  • Understand how best to establish, manage, and continuously improve the end user and supplier experience
  • Facilitate stakeholder discussions and obtain support from stakeholders for changes being implemented
  • Strengthen stakeholder relationships by building rapport and trust


Leadership & Teamwork

  • Provide SME input to the delivery project plan, supporting the Project Manager with the mobilisation and execution of activities
  • Be confident in leading calls with multiple stakeholders
  • Work with the wider team on issue management and resolution
  • Works with the Operations Managers and wider team to collaboratively support initiatives ensuring delivery of operational commitments
  • Be part of collaborative multi-functional team including colleagues across the business (including Procurement, Transformation, Finance, Compliance, Reporting, Integration, Testing and other IT colleagues)


Functional Knowledge


· Knowledge of procurement best practice gained across different industries and companies

· Extensive experience of issue triage and resolution within global procurement functions

· Extensive experience of working as part of a transformation project implementing new processes & systems globally

· Extensive knowledge of the procure-to-pay processes within Oracle Fusion


Experience and Qualifications


· Several years of experience in a similar role

· University degree educated or equivalent training/professional development