Job description Posted 06 July 2022


Role Title: Conduct Approach Monitoring and Tracking Programme Lead

Rate: Up to £550 PAYE /  £714.08 Umbrella Per Day

Location: London Hybrid Role

Contract: 6 months


Role Description:


The Conduct Approach Monitoring and Tracking Lead role (CAMAT) will be responsible for supporting the Conduct, Policy and Whistleblowing (CPW) team in the transition of the Conduct Approach implementation into a Business-as-Usual Monitoring and Tracking approach.  This role will ensure that the actions agreed and documented by the 1 & 2LoD across HSBC to align to the Conduct standards set out by the CPW team, are effectively completed.  This will ensure that we meet both our Audit and Regulatory commitments as a firm to in implementing Conduct standards across HSBC.

The CAMAT Lead role reports to the Head of Conduct Governance and Reporting.

Key Responsibilities:
Overall Role Responsibilities:


  • Conduct Action Management:  Tracking and monitoring of the Conduct actions being undertaken by 1st & 2 Lines of Defence 1 & 2LoD) functions to ensure effective alignment of those functions to published Conduct standards and guidance and realisation of the outcomes associated with them. 
  • Conduct Liaison:  Supporting the Conduct team in their liaisons with 1 and 2LoD functions to ensure accuracy and efficacy of action remediation activities conducted by the 1 & 2LoD
  • Reporting: Management of the production of accurate and timely scheduled and ad-hoc data reports for stakeholders, utilising data from sources to inform stakeholders of overall progress in relation to conduct implementation versus an overall closure plan
  • Governance: Supporting the Conduct team on managing scheduled Conduct governance fora to ensure appropriate oversight of BAU Closure of 1 & 2LoD actions along with development of appropriate supporting materials for executive level stakeholders
  • Leadership & Teamwork: Supporting the wider Conduct team objectives by working effectively with internal and external stakeholders.

Key Experience / Skills:
Experience and skills that are required for this role are as follows:

  • Experience in financial services in either a 1 or 2LoD capacity.
  • Ideally experience in Conduct and Conduct implementations
  • Extensive knowledge and experience in managing,analysing and presenting data in order to identify and manage risk.
  • Excellent written / drafting skills – the ability to articulate complex issues in plain, succinct English.
  • Sound communication and inter-personal skills, with experience of dealing with senior management.
  • Broad knowledge of the Group’s businesses and structure including knowledge of Lines of Business, Functions and DBS, as the role is required to interact across all LoD.
  • Ability to lead change, contributing to joining up with the other teams in Risk and the Functions globally.
  • Broad knowledge of the Group’s businesses and structure.
  • Sound knowledge of good governance


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