Job description Posted 13 June 2022

Transformation Business Manager

£550 p/d PAYE or £714.08 Umbrella

Hybrid, 8 Canada Square, London

Duration – October 2022 – with the possibility of it being extended  

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. They are currently seeking an experienced individual in the role of Transformation Business Manager.

Role Purpose:


The job holder will have the primary responsibility of ensuring robust governance structures are in place to facilitate effective programme delivery in line with financial, FTE and key milestone targets.  The role will be required to work with, guide, support and direct a number of constituents workstreams and projects (in the context of financial management), ensuring alignment to the cost and benefits parameters agreed.


The role holder will have responsibility for the effective financial management and control of the extensive portfolio budget.


Key Accountabilities:

  • Provide a single portfolio-view of financial plans, costs / spend, forecast benefits, and delivery across all projects/programmes in HR, providing the broader HR Transformation team and Stakeholders with a clear understanding of the portfolio profile, the expected and/or realised benefits, budgetary status and risks/issues.
  • Provide specific insights over and above the data aggregation view on cross-portfolio financial performance and tracking.
  • Based on the numbers provided by the Finance Department and HR CAO, centralise and provide explanations on variations in performance targets and measures across HR Transformation initiatives.
  • Support discussions between Global HR Head of Transformation, project managers, global service owners and Global HR Sponsors to ensure alignment of financial planning and benefits realisation.
  • Review the resource by project.
  • Drive transparency on all change portfolios’ performance in terms of costs and benefits against targets and provide explanations on variations plan.
  • Coordinate periodic reviews with the Global Head of HR Transformation to review and assess the financial performance of the portfolio.
  • Communicate to Global Head of HR Transformation and CAO any required actions to secure the financial objectives and plan for the portfolio.
  • Ensuring the appropriate governance is in place to provide insight and effective management of HRT portfolio financial performance.
  • Foster close collaboration between the Global HR Transformation leadership team and stakeholders / delivery partners both within and external to HR Transformation
  • Lead a positive work environment and promote teamwork to drive Global Transformation engagement
  • Build strong working relationships with GSOs, Regional Leads, HR project/programme managers, CAO and Group Finance.


Knowledge and Experience:


· Knowledge of HR departments and functional areas, including HR core platforms and processes

· Strong understanding of HSBC Group structures, values, behaviour’s, processes and objectives

· Knowledge of key project and programme management methods, risks and considerations

· Knowledge of the external environment – regulatory, political, competitors etc.

· Knowledge of strategic planning and execution, inc. business case development and benefits realisation

· Understanding of financial management, inc. capitalisation of IT investment and recharge methods

· Knowledge of HSBC accounting treatment, in particular RTB, CTB, and CTA

· Knowledge of HSBCs internal change and financial governance processes, forums and cyclical events inc. the role of the Transformation Oversight Implementation Team, and Transformation Oversight Executive Committee (TOIT and TOEC); and those associated with consulting spend approval (e.g. CAB)


· Proven experience of positive, challenging interactions with senior stakeholders

· Proven ability in working across multi-disciplinary and multi-cultural diverse work environments

· Proven experience of managing financial and operational controls across a multi-discipline portfolio

· Proven experience and ability in management and application of related accounting treatments

· Proven experience and ability in leading on finance and resource planning and execution across multi-year global HR transformation programmes (or portfolio), including partnering with IT

· Proven experience of sizing project / programme teams across different resource types (contractors, consultants, permanent FTE) and non-staff considerations to inform planning

· Proven experience of leading on investment case development, review, and approval.


· Strong relationship management and influencing skills

· Strong interpersonal and communication skills, proven ability to communicate effectively at all levels

· Strong ability to apply financial understanding to assist in the definition of appropriate solutions

· Very strong analytical and facilitation skills to ensure business needs and solutions can be quickly and clearly defined and delivered

· Business Case and Benefits Realisation

· Strong financial management – preferably experience of creating and managing Annual Operating Plans.  Financial Analyst, Financial Planning background a plus

· Strong presentation and writing skills to turn the numbers into a story/narrative/a call to action

· Solid Excel skills for the purposes of reporting and analysis

· Tracking, Reporting and Governance

· Risk and Issue Management

Qualifications and Accreditations

· Chartered Accountant is desirable (or equivalent qualification)

  • Demonstrated ability to multi-task