Prime Collateral
- London, Greater London (GBR)
- £275 - £357.04 Per Day
- 12 Months
- Start date: ASAP
- Ref: HSBCJP00041678
- collateral management
- otc
Prime Collateral Services Analyst
Canada Square, London
£275.00 PAYE / £357.04 Umbrella per day
12 Month Contract
Our client HSBC are currently seeking an experienced Prime Collateral Services Analyst to join their team in the London office/remote working, this contract will be for 12 months with a review to be extended.
Role Purpose (overall high level summary of the role)
The scope of the existing Collateral Service group has expanded globally into an enterprise model encompassing all aspects of collateral. The Prime Collateral team is responsible for direct interaction with clients in regard to the issuance, receipt and settlement of all margin related activity for PB and OTC derivatives, while maintaining a high standard of client service at all times. The candidate will work within a team of 4 and should have strong client management experience.
Principal Accountabilities: Key activities and decision making areas
Accountable for the support of Equity & FX Prime clients from a margin and collateral perspective
Responsible for; the accuracy and integrity of margin calls; interaction with internal Stakeholders; ensuring credit and market risk is effectively mitigated, whilst providing a maximum level of client service.
Escalate all disputes & default situations through the appropriate reporting lines
Develop key relationships with other support functions as well as Front Office teams across HSBC.
Expedite resolution of all disputes with counterparts, investigating haircuts and MTM differences in an efficient manner.
Produce monthly MI using internal systems and basic excel.
Review client queries and respond in a timely manner.
Ensure procedures are maintained and appropriate controls are followed to eliminate operational and counterparty credit risk
Attending client reviews and meetings as required
Typical Targets and Measures
An excellent level of service is given to clients (both internal and external). This is measured through good ratings on client scorecards and positive feedback of the Team.
The profile of HSBC is enhanced through high level of Client Service.
Positive feedback by other Collateral Client Facing regional teams.
Customers / Stakeholders
Equity Prime Finance Front Office Teams
FX Prime Services Front Office Teams
Market Risk & Credit
OCRM
Operations (Rates, FX, FX Ops, Equity & Credit)
Collateral Service teams regional and globally
Change Management
IT
External priority Clients
Communicate effectively with all internal & external customers/stakeholders to ensure good relationships are built. Positive feedback is received as a result
To manage client expectations effectively and deliver improvements of service
Client satisfaction and feedback on delivered changes.
Operational Effectiveness & Control
To be aware of and ensure compliance with key controls and regulations for all tasks related to the Collateral Services Team
No open audit points that are not explained and known with a plan in place to address.
Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)
The Collateral Management Client Facing Teams are at the frontline of ensuring the perception of the group is positive.
One of the challenges is to ensure the client perception of HSBC as a whole is positive, specifically relating to Prime Services and Collateral. As client expectations change we need to adapt with this.
A further challenge is to proactively suggest improvements that will increase the level of service we offer to our clients.
They need to perform the function in a controlled, structured and organized manner, with good communication to management
Role Context (The environment and operating conditions of the role including the extent of guidance and authority)
The working environment can be highly pressurized at times which will require a cool head and an ability to think clearly and logically. The candidate will need to work efficiently to prioritise their work.
The candidate will be expected to be a strong communicator. They will need to liaise with both internal and external stakeholders, with these ranging from Clients, Front Office Desks, the Controls Team, Business Management Team, along with other departments within HSBC.
Management of Risk (Operational Risk / FIM requirements)
Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk, including ensuring the team is compliant with FIM
Observation of Internal Controls (Compliance Policy / FIM requirements)
Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget. in USD’000)
The Prime Collateral team is responsible for direct interaction with clients in regard to the issuance, receipt and settlement of all margin related activity for Prime Brokerage and OTC derivatives, while maintaining a high standard of client service at all times
Knowledge & Experience / Qualifications (For the role – not the role holder. Minimum requirements of the role.)
The candidate must have direct experience in Collateral Management Operations. Experience in PB Collateral margin is a distinct advantage
Good knowledge of OTC derivative products, Equities, FX and Bonds.
Good client service skills
Good understanding of ISDA CSA and other margin related documentation
Working knowledge / experience in a PB environment.
Good knowledge of Excel
Good problem solving skills
Ability to work independently and as part of a team to manage multiple tasks in a high pressure environment
Good communication skills, both
Please also see below link to our HSBC Career hub: -
https://jobs.elevatedirect.com/tapfin/index.html
If you are relevant or interested please don’t delay, contact me on 0161 503 5558/ Curtis.Sharpe@jeffersonwells.co.uk
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