HSBCJP00041498

Project Manager

London – 3 days WFH

£522.50/ Day PAYE, £678.38/ Day Umbrella

6 Month Contract – Possibility of Extensions

Role Purpose

• Senior Project Manager joining the IRRBB Change Programme, delivering the CRDV project across Treasury / Finance.  
• The CRDV Project will enable the transition to enhancing our forecasting capability across 7 key functional workstream.
• Mobilize and maintain regular cross-functional/site level discussions with Business Finance, Group Treasury, SP&ST, ALCM, 2LOD, Finance Operations and Change teams to ensure the successful delivery of changes to data, system and operational processes.
• Strong Senior Stakeholder management skills.
• Manage a team of 30 people (consisting of Lead BA’s Data BA’s, QRM Modellers, Quants developers)
• Work closely with Wave 1b teams eg. SP&ST / Business Finance stakeholders.
• Engage with 2LOD, IMR and Audit throughout the project to ensure control and governance requirements are met
• Manage the day to day project planning and status reporting to ensure tasks are understood, resources assigned and the critical path is identified.
• Track progress of tasks against agreed milestones and critical path timelines – where changes to agreed milestones are required, put changes through required CR governance
• Identify risks and issues, agreeing and implementing mitigation approaches early to ensure the project is delivered within time and budget constraints.
• Work with the QRM development team to ensure the global solutions meets local, Group and Regulatory requirements.
• Ensure key dependencies, data requirements and QRM configuration is documented and understood.
• Partner with IT and relevant Architecture teams to ensure that proposed solution designs meet architectural requirements and are subject to appropriate design governance
• Agree the testing approach and work with business users and testing teams to support user acceptance testing.
• Ensure the change programme governance model is in place and adhered to across the project.

Key Accountabilities

Impact on Business

·      Responsible for delivering tasks to achieve the objectives/requirements set out in the project scope

·      Establish and deliver assigned workstreams deliverables

·      Requirements gathering, data translation and management throughout the project life cycle ensuring use of appropriate tools and techniques for the context and application of the required standards

·      Deliver change management and analysis, design and deliver change interventions, and track/take actions on change readiness, adoption and feedback

·      Apply Agile concepts to ways of working where appropriate

·      Manage detailed definition of system requirements, including configuration and testing approach

·      Apply an understanding of business and Finance priorities, drivers and challenges to lead design of strategically aligned solutions, considering aspects of risk/reward

·      Draw on a broad experience of the opportunities technology provides in order to design quality solutions to business challenges and deliver benefits. 

Customers / Stakeholders

• Influence and collaborate with stakeholders, to build consensus and shape change outcomes.
• Build and manage key relationships with internal and external senior stakeholders
• Understand stakeholders' objectives, direction, priorities and challenges, managing and addressing concerns and objections
• Foster open communication which anticipates stakeholder expectations.
• Champion and embed outstanding service and customer advocacy
• Facilitate interaction with HOST development team to ensure initial business requirements are understood and to sustain collaboration around any required changes and implementation planning.
• Work across other key stakeholders including Risk, Finance, Business and GFOC functions at Group and Regional Level, and Global Finance Change driving change where required.

Leadership & Teamwork

• Be part of an effective team through communication, performance management, development plans and reward/recognition practices
• Challenge design decisions when/where appropriate
• Provide direction to delivery partners
• Promote a culture of continuous innovation, challenge the business on approach and apply knowledge of relevant latest developments
• Provide regular constructive feedback and coaching to individuals to improve their performance and support development and career progression.
• Act as a role model to create and maintain a collaborative team environment which supports on the job learning and self-driven development
• Promote learning and development with a focus on key areas such as new methodologies
• Promote the Group’s Values and strategy by adopting ways of working which maintain team engagement

Operational Effectiveness & Control

·      Manage all regulatory and compliance matters and operational risk 

·      Manage and monitor compliance with all relevant mandatory standards, group policies and tools such as Business Transformation Framework, ISR and data policy, as well as maintaining a focus on internal controls such as Op Risk and SOX.

·      Apply an understanding of good governance and implement effective approvals process

·      Define requirements management processes and design detailed business solutions based on requirements; challenge business intent in a constructive manner

Major Challenges

·      SME Knowledge – the role requires detailed knowledge of the ALCM function and reporting requirements and must have a good understanding of approaches, tools and techniques for gathering, clarifying and managing complex change projects

·      Prioritisation Decisions - Balancing strategic Finance Change Delivery objectives with large amount of new, volatile regulatory requirements in a cost-constrained environment. Managing potentially conflicting agendas, priorities and timelines across functions (inside and outside Finance) as well as across geographic and regulatory jurisdictions

·      Industry knowledge - The role holder must demonstrate robust business knowledge and stay abreast of developments in the industry, the functional area and other relevant areas such as technology, data and methodology.

·      Stakeholder complexity – The role holder must manage multiple stakeholders across organisation boundaries to ensure project plans are developed and executed, requirements are gathered and designs agreed, dealing with different interests and resolving conflicts. Poor requirements and design decisions must also be challenged.

Role Context

·      The role has been created to contribute to the delivery of Global Finance Change Delivery initiatives and to ensure change delivery in a globally consistent, coherent and effective manner

·      The role holder will develop and execute tasks that will provide the business with effective solutions that take into account Group strategy and the challenges or risks that the Group faces

·      The role holder will operate at an SME level and engage a wide spectrum of stakeholders across the bank. A key element of this role is to manage senior relationships in Finance, Risk, HOST and the business

The role holder will work effectively across multiple initiatives simultaneously

Role Dimensions

·      The role holder will work with a large cross-functional team that delivers complex transformational and important regulatory change.

·      The role will require co-ordination of teams/activities across multiple global regions.

• The role holder must have a good understanding of project management methodologies, tools and techniques for gathering, clarifying and managing complex change projects.
• The job holder should be experienced in operating through all stages of the project lifecycle from high level business requirements through to, for example, process requirements, functional requirements, user requirements, system requirements or data requirements, as well as through to testing strategies, test cases and test conditions.

Knowledge & Experience / Qualifications (For the role – not the role holder)

·      Significant experience in the delivery of change within the ALCM function, including in-depth knowledge of the existing processes and solutions in place for regulatory reporting

·      Knowledge of QRM or similar tools would be beneficial

·      Exceptional drive, motivation and commitment and focus in operational excellence

·      Recognised project management capabilities with a track record of successfully designing and delivering change projects

·      Understanding of HSBC Group structures, values, behaviours, processes and objectives

·      Ability to work in fast-paced environment with proven ability to handle multiple outputs at the same time

·      Strong interpersonal and negotiation skills, with proven experience of communicating effectively and confidently at all levels across the Group in a complex global environment

• Outstanding relationship management, collaboration and influencing skills.

Management of Risk (Operational Risk / FIM requirements)

·      The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology

·      This will be achieved by ensuring all actions take into account the likelihood of operational risk events, and by addressing any areas of concern in conjunction with line management and/or the appropriate department

·      The role will support the implemention of the Operational Risk control framework and per the BRCMs – “Three Lines of Defence”.

Observation of Internal Controls (Compliance Policy / FIM requirements)

·      Maintains HSBC internal control standards, including timely implementation of internal and external audit points, together with any issues raised by external regulators

·      Observe and promote the use of the Group’s preferred programme management methods/tools.

·      The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply

• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators

Please also see below link to our HSBC Career hub: -

https://jobs.elevatedirect.com/tapfin/index.html

If you are relevant or interested please don’t delay, contact me on 0161 503 5558/ Curtis.Sharpe@jeffersonwells.co.uk

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