Job description Posted 20 April 2022

The primary purpose of the IT Cost & Contracts Manager will be to govern all third party IT spend for HOST Technology (c$3bn) including managing and continuously improving the Cost Management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimise IT’s utilisation of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximise value and cost savings to HSBC.

 

IT Cost & Contracts Manager roles at GCB4 level will have a key role in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend.


Responsibilities:

 

  • managing the contract lifecycle from an IT perspective for a number of specific contracts
  • evaluating renewals of contracts ahead of time, challenging demand / requirements
  • working collaboratively with technical teams and procurement to obtain an optimal commercial deal.
  • Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles
  • owning the renewal trigger points and driving subsequent actions will be essential.
  • support will be provided to each area to assist working towards a complete zero-based budgeting approach.
  • Driving sustainable growth.
  • Develop the IT sub-function responsibly, engaging with colleagues across the function including peer Senior Managers and typically 2 levels up
  • Reviewing and driving the sub-function strategy feeding into the overall IT strategy.
  • Lead and facilitates change through effective communication, preparation and implementation with peers across HSBC. Strong impact to support risk and regulation. Lead global joint commerical projects.



Essential skills and requirements:


  • The role is for a senior leader with an in-depth understanding of the IT global operating model
  • Expert knowledge required on IT suppliers and contracts including an understanding of technical platforms and IT Vendor Management policy.
  • The role is the owner globally for contract and cost knowledge in assigned IT area.
  • Must be able to make decisions quickly using judgment based on variable quality information
  • High caliber communication and influencing skills - the role requires relationship management, participation and influence in all partnership relationship with senior leaders of other partner functions across IT
  • Current category annual spend – Cost Management in totality are accountable for the governance of circa $3bn of expenditure across Technology
  • Customer base – Assigned IT function Director, COO, ExCo Members, IT COO Cost Management and all internal stakeholders, and Procurement