The primary purpose of the IT Cost & Contracts Manager will be to govern all third party IT spend for HOST Technology (c$3bn) including managing and continuously improving the Cost Management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimise IT’s utilisation of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximise value and cost savings to HSBC.
IT Cost & Contracts Manager roles at GCB4 level will have a key role in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend.
Responsibilities:
- managing the contract lifecycle from an IT perspective for a number of specific contracts
- evaluating renewals of contracts ahead of time, challenging demand / requirements
- working collaboratively with technical teams and procurement to obtain an optimal commercial deal.
- Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles
- owning the renewal trigger points and driving subsequent actions will be essential.
- support will be provided to each area to assist working towards a complete zero-based budgeting approach.
- Driving sustainable growth.
- Develop the IT sub-function responsibly, engaging with colleagues across the function including peer Senior Managers and typically 2 levels up
- Reviewing and driving the sub-function strategy feeding into the overall IT strategy.
- Lead and facilitates change through effective communication, preparation and implementation with peers across HSBC. Strong impact to support risk and regulation. Lead global joint commerical projects.
Essential skills and requirements:
- The role is for a senior leader with an in-depth understanding of the IT global operating model
- Expert knowledge required on IT suppliers and contracts including an understanding of technical platforms and IT Vendor Management policy.
- The role is the owner globally for contract and cost knowledge in assigned IT area.
- Must be able to make decisions quickly using judgment based on variable quality information
- High caliber communication and influencing skills - the role requires relationship management, participation and influence in all partnership relationship with senior leaders of other partner functions across IT
- Current category annual spend – Cost Management in totality are accountable for the governance of circa $3bn of expenditure across Technology
- Customer base – Assigned IT function Director, COO, ExCo Members, IT COO Cost Management and all internal stakeholders, and Procurement