IT Support Specialist
- Kraków, Kraków (POL), Wrocław, Wrocław (POL)
- Negotiable
- 12 Months
- Start date: ASAP
- 2 positions available
- Ref: ITSS/PLKrK/0920
- it support
- printers
- ms office
- video conferencing
- mac os
- servicenow
- training
- provisioning
- management
- communication
Job description
Posted 18 September 2020
At CXC, we have the pleasure of partnering with an innovative and forward-thinking global technology client who is searching for an IT Support Specialist to join the excellent team of on-site experts that makes the business operate smoothly every day!
Scope of responsibilities:
- 1st and 2nd level of user support (hardware / software / applications & tools).
- Onsite (Hand/Eyes) support contact for IT teams.
- ServiceNow call registration.
- PC preparations (Win 10, MS Office build, configuration) and startup training for new users.
- PC & supply provisioning (including paperwork for finance management).
- H/W break fix and maintenance.
- Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems etc.)
Your Profile:
- At least 2 years of experience in similar role.
- Outstanding listening and questioning skills.
- Excellent problem-solving skills.
- A keen eye for detail.
- Excellent interpersonal & communication skills.
- Willing to work in shifts during regular office opening hours.
- Willing to work outside office opening hours by occasion.
- Willing to travel to other office locations.
- Fluent English.
- Apple Mac OS knowledge is a plus.
Sounds exciting? We hope so! Apply for this role today to register your interest.
Additional information about the process
Due to high volume we will only be able to respond to those that have been shortlisted.
