Job description Posted 14 October 2019

The HR Administrator provides essential HR support in the processing of employee data for the entire life cycle of an employee. From ensuring new hires are processed correctly, transfers are completed smoothly, any changes toan employees Terms and Conditions are administered securely and on time, to managing their leaving process. This rolecomprises of processing and reviewing a wide range of tasks on local systems (Workday-HRIS system) includingdocumentation production, reporting and project support with various stakeholders, at all levels.

You will also be expected to support the HR Customer Support Consultants to address complex requests/enquiries, including troubleshooting where required, owning the enquiry to its conclusion.As part of the role you may be called upon to help train other colleagues on any aspect of their role.

Responsibilities

  • Supporting the life cycle of an employee through routine and complex Workday transactional processing andunderstand the downstream impact of transactions to other areas of the business eg: benefits, payroll etc
  • Understanding information and be able to make independent judgments about transactions
  • Production and auditing of supporting documentation
  • Establishing and recommending improvements to processes to enhance excellent customer service
  • Projects/restructures
  • Provide key support to HR during key business cycles eg: annual review cycle
  • Operational reporting
  • Assisting the Customer Support Consultants to address complex requests/enquiries, troubleshooting where required
  • Serves as subject matter expert on HR systems and tools and is able to identify when information appears out of alignment or incorrect
  • Train and coach peers in area(s) of expertise
  • Work collaboratively with all GSK stakeholders, ensuring the customer receives excellent customer service

The HR Administrator will work on both “business as usual” and a variety of projects which will require an ability to:

  • Be able to translate policies and procedures into practice, identify and recommend improvements
  • Understand scope and deliverable(s) of projects
  • Ensure data integrity and the quality of employee transactions are key to success. Understanding downstream effects as errors, lack of knowledge and/or quality input will create issues that are difficult, time consuming toresolve and costly to the HRCS Reputation
  • Using knowledge of policies and procedures to be able to help troubleshoot issues by identifing route courses and ensure successful outcome
  • Serve as a Subject Matter Expert on processes, transactions or projects

Skills & competencies:

  • Proficient in MS Office software (Word, Excel, PowerPoint)
  • Excellent written (language/grammar) and verbal (listening/speaking) communication skills
  • Ability to work either independently or as part of a team, in a fast paced, rapidly changing environment
  • Knowledge and understanding of HR processes and procedures
  • Excellent data gathering and analytical skills with critical attention to detail
  • High level of integrity and ability to maintain confidentiality of information
  • Ability to investigate, analyze root cause and effective problem solve
  • Excellent time management, planning and organizational skills with an ability to work to tight deadlines
  • Ability to understand detailed information and be able to make independent judgments regarding transactions
  • Experience of Workday or other HRIS systems, online tools, and an understanding of the downstream impact of transactions to benefits, payroll etc
  • Ability to work with different stakeholders at all levels of the business

Additional information about the process

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Join GSK’s vision to do more, feel better and live longer:

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Who will I be working with?

http://www.gsk.com/en-gb/careers/meet-our-people/