• The Supply Manager supports the Regional Supply Chain Planning Director in assembling a full view of Supply Chain Issue Management and Core Commercial Cycle processes and is responsible for the consultation and communication between LOCs and the Supply Chain Planning/Site Planning teams to ensure a consistent, clear direction on overcoming short-term supply chain issues (e.g. low stocks) and a consistent plan for delivering future supply chain changes.
• The Supply Manager is also responsible for the inventory position of the LOCs and the resulting supply replenishment plan with the Sites. The supply plans will ensure that there is the appropriate level of inventory available in the corresponding MMWs/LSPs and LOCs.
• This role will provide connectivity between the Pharma supply chains and the markets served within a Region. Specifically the Supply Manager will be responsible for approximately 400-1000 SKUs, split across one or more therapies and for a number of markets within the region.
• Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role
• The Supply Manager is responsible for managing a catalogue of 400-1000 SKUs. Depending on the type of portfolio, the key responsibilities are:
• supports the Regional Supply Chain Planning Director to execute the Regional Performance Management (including analysis of stock-out/low-stock and impacts, KPI performance, root-causing and proposed mitigations, etc) and the S&OP process (including preparation and feedback loops to Commercial)
• consults and communicates between LOC and the multiple Supply Chain Planning teams (Regional and Site) to highlight any on stock-out/low-stock situations.
• is the main contact/escalation point for PMs to allow a more detailed impact assessment and to support prioritization
• consults and communicates between LOC / Regional Demand Forecasting Manager / Regulatory across multiple ‘change’ processes with regards to timings, forecasts, order dates, and inventory impact
NPI (New Product Introduction)
New Product Sourcing
• provides a regional response and co-ordination to special processes, including Product Recall, Transfers, Divestment, and Discontinuation
• monitors supply planning KPIs to drive improvement in inventory levels, stock write-offs and customer service
• develops an appreciation of the commercial supply chain and the capability of suppliers to respond to changes in demand
• is responsible for the execution of the agreed standard Supply Chain Issue Management (SCIM) processes in alignment with the agreed planning calendar
• drives SCIM resolution through performance management, highlighting and resolving any supply issue at SCIM Level 1 and keeping Commercial stakeholders informed of status and progress
• escalates any unresolved issue to Supply Chain Director for resolution at SCIM Levels 2 & 3
• is accountable for DRP parameters (Distribution Requirements Planning), including safety stock, lead time and MOQs (Minimum Order Quantity) to ensure proper production planning and inventory management are in place and in line with the Service Level Agreements reached with Customers or Multi-Market Warehouses
• is ambassador for change management and continuous improvement across the Supply Chain to drive collaboration and partnership
• owns and develops the relationships with Supply Sites (Site Relationship Manager role) and strives towards creating an efficient supply chain which operates at optimum cost (on transport, warehousing and inventory) to ensure right first time supply to patients and customers
• contributes to Supply Chain Review Meetings