Job description
Posted 14 September 2022
Network Support Engineer
12 Months
Barnard Castle (Hybrid)
£285p/d max via Umbrella
ASAP Start
Role Brief:
- Manages operational issues across site
- Engages with site tiered accountability process; and participate in Tech Performance Management processes
- Provision of potentially 1st, 2nd and 3rd line support for Manufacturing Excellence Products
- Management of Site product instance monitoring & backlog requests (demand profile)
- Drives service optimisation for Manufacturing products at a site level
- Management of local manufacturing / quality partnerships (own & manage elements of Risk, Quality and Compliance management)
- Identification of value and improvement opportunities (understands the products to maximise the value created through those applications for site and ensures effective use of them)
- Participates in feature release co-ordination / installation
- Participates in Site product instance configuration and deployment, enable continuous deployments and improvements
- Controls Lifecycle Management for services owned by Site Tech
- Manages Site aspects of archiving and decommissioning activities for systems that have reached the end of their lifecycle
- Participates in troubleshooting of applications across multiple technology domains, products and business areas.
- Assists the Site Tech team with the definition and priorities of Tech Systems for the Site