Job description Posted 13 September 2022

Global Communication Manager - Procurement

Brentford - Flexible remote working

Pay rate up to £520 per day via Umbrella inside IR35

Initial contract until March 2023 - Extension possible


The purpose of this role is to drive engaging communications to support the Programme Lead and Workstream Leads in the successful deployment of changes aligned with the wider GSK Process and Systems improvements (including Service Now and HR).  


The aim is to ensure business leaders, impacted employees and suppliers are regularly engaged, understand the reasons and benefits of the changes, what this means for them, how they will be supported throughout the transition and how we know we have been successful.


The role will work in close collaboration with the Director, Procurement & Supplier Interface for Global Procurement, in addition to interacting with a wide variety of stakeholders in the Global Procurement Leadership and Global Financial Services Team, and the GSK global communications team to ensure that activities are aligned, coordinated and integrated.


Key responsibilities:

§ Develop communication strategies and plans to support delivery of the TPRM and Buying from and Paying our Suppliers programmes, aligned to the overall GSK Systems and Processes programme

§ Maintain and regular update overall communications schedule, keeping workstream and programme leaders on track, ensuring they provide key messages and inputs in good time. Track and monitor completion of communication activities by Leaders and different areas responsible

§ Represent communications at key program and stage gate meetings, ensuring relevant documentation is updated in a timely and accurate way

§ Ensure key stakeholders are managed and communicated to as part of the communications strategy for changes

§ Interpret programme key messages and communications and edit and translate into plain English for GSK people to understand. Ensure messaging is in line with the GSK Voice (training will be provided). Put important operational change messages into a business context and use global materials to support production of clear, simple, engaging copy and visual communications

§ Draft a monthly programme update to update stakeholders on progress and recognise team achievements.

§ Provide strategic counsel to stakeholders, advising them on solutions for best practice communications

§ Build and develop relationships with influencers and stakeholders both in and outside of Procurement. Collaborate with other programmes to understand and mitigate the cumulative impact of change on individuals and teams

§ Ensure business change impact assessment outputs and communication recommendations are updated in overall communications schedule

  • Provide audience insights and analysis to inform ongoing and future communications activities



§ The activities that come within the scope of this role are technically complex and diverse, often with many interdependencies as well as sensitivities

§ The role involves considerable matrix working, influencing and stakeholder management and moves at pace

§ Some aspects of the programme are not finalised, and so there is some ambiguity and agility needed.

Key skills and attributes:

§ A diligent and quality approach to drafting and signing off communications

§ Strong verbal and written communication, storytelling skills and cultural awareness. Ability to simplify complexity.

§ Tenacity, resilience and ability to work effectively under pressure and at pace

§ Committed to delivering high quality results, overcoming challenges and focusing on what matters.

§ Strong judgement and integrity

§ Building strong relationships and collaboration, managing trusted stakeholder relationships

§ Ability to effectively and proactively use internal social and digital channels

§ Strong project management skills

§ Ability to work independently and as part of a team

§ Personable and proactive


§ Experience of transformation communications planning and execution for a global matrixed organisation

§ Experience delivering large organisational change and developing and deploying global campaigns to a diverse audience

  • Experience in healthcare and Procurement or Finance would be an advantage but not a requirement