Job description Posted 02 December 2021

Job Title: Engineering Technician


Start: ASAP

Pay Rate: £24.18 Per Hour / Inside IR35

Location: Barnard Castle, County Durham


Job Purpose

  • To provide a comprehensive Engineering service to meet the business and regulatory needs of the department.
  • Technical support to product stream and other support areas.
  • Support of projects, line improvements, quality, safety & continuous improvement actions.
  • Provide support for equipment repairs and continuous running adjustments.
  • Ensure work is carried out to GMP standards and in compliance with both company and external standards.


Main tasks

  • Day to day breakdown repair cover of production / plant equipment.
  • Complete Maintenance activities (Work Orders).
  • Support for area projects.
  • Support for new product introduction.
  • ECC initiation, completion and sign off.
  • MERPS activities. Orders, Notifications, Data Maintenance.
  • Ordering of machine spares.
  • Continuous Improvement, safety & quality actions.
  • Equipment upgrades through continuous improvement.



Production Biased                                                  


  • Day to day support to production.
  • Perform line/ machine size/product change overs.
  • Operation and maintenance, repair and improvement of a wide range of Manufacture, filling, Inspection and Packaging equipment.
  • Technical support for new product introduction, including equipment upgrades, machine improvements etc.




Building services/OS biased


  • Building infrastructure specific tasks concerned with, building fabric, electricity, piped services supply, drainage and effluent control.
  • Operation & maintenance of Quality water plants.
  • Operation & maintenance of HVAC systems.
  • Issue authorisation to work and permits to work.


Occasional tasks

  • Issue authorisation to work and permits to work.
  • Equipment software management and control
  • Unplanned work orders generated.
  • Creation & amendment of departments SOP’s
  • Live file management and control including updates.
  • Performance and review of maintenance tasks on plant & equipment.
  • DCF’s completed (updates on MERPS information)
  • Supervision of contractors.
  • Provide technical support for regulatory audits.
  • Rising of UIRs.
  • Protocols and project sign off.
  • Small project completion
  • Engineering Meetings.
  • Eng rep at various NPI projects.
  • Purchasing spares/services via a planned work order.
  • Creation and completion of ECC’s.
  • Creation and completion of OQ test protocols.
  • Organising contactors.
  • Request/approve drawing updates.
  • Involvement with rectifying component issues.
  • Creation and amendment of critical device rationales.
  • PDI visits.
  • Liaise with off site agencies and suppliers.
  • Creation & completion of IQ/OQ protocols & summary reports.




  • Engineering Industry recognised apprenticeship (4-5 Year)
  • Minimum HNC in Engineering
  • Level 3 / 4 OAKS
  • Approx 3 years post apprenticeship experience
  • Experience of GSK procedures.
  • Job specific qualifications



  • 4 years engineering apprenticeship..
  • Approx 5 years post apprenticeship experience across several departments
  • Experience of GSK systems and procedures.
  • Department specific training (1-2 years).
  • Knowledge and understanding required to maintain and fault find on modern pharmaceutical PLC controlled machinery, robotic technology and technical electronics.
  • Full understanding and use of GSK and regulatory practices.



  • Involved in problem solving at every level including technically investigating and resolving IPNs, component issues, and safety and compliance issues.
  • People issues
  • Equipment Breakdowns.
  • Software issues.
  • Supplier Issues
  • Downtime Issues
  • Time Management
  • Resource planning
  • Training
  • Projects
  • Constant changing of equipment availability
  • Lack of spare parts. Long lead times.
  • Specialist Help Service Engineers
  • Supplier issues
  • Short notice requests over time and other cover
  • Conflicting requests for work
  • Short time scales
  • IPN Issues
  • FMEAs
  • Safety Issues
  • Quality Issues.
  • Energy saving issues.
  • Out of hours breakdowns. (Giving instructions over telephone)


  • Logically approach problem.
  • Assess any safety implications.
  • Remedy problems using training experience and people skills. Consult with TM as required.
  • Technical advice from equipment manufactures and service personnel.
  • Prioritise in order of importance.
  • Re-schedule none urgent work.
  • Inform relevant staff and managers of problem, issues and expected time to resolve.
  • Delegate tasks to those that can complete them.
  • Front line problem solving to completion.
  • Liaising with outside and internal experts.
  • Root cause analysis to prevent problems from re occurring.
  • Communication across the teams to highlight problems and cures.
  • Following investigation , complete breakdown report for future reference.
  • Reorder any spares used.



  • Responsible for self.
  • Responsible for the safety of other during certain circumstances.
  • Assist/coach/advise production/engineering staff.
  • Advise Team Manager of issues/shortfalls/solutions/abilities etc
  • Influence project teams on technical issues with equipment/plant.
  • Co ordinate different departmental activities during area shutdown.
  • Communication links with internal and external contract staff.
  • Safety of self and others.
  • Take the lead regarding line/machinery improvements
  • Responsible for the upkeep of live files and other compliance related documentation
  • Ensure adequate supplies of spares.
  • Regularly stand in for Senior Technicians and take charge of Technician teams which includes co-ordination of work loads, scheduling maintenance and unplanned maintenance etc.
  • Share the lead during Technicians shift handover meetings etc.
  • Responsible for service engineers, contract staff and some production staff during projects e.g. service engineers must have an understanding of GSK WOW, permit to work, changing procedures, SOPs etc.
  • Organise work schedules for service engineers, contract staff and some production staff during projects.
  • Train apprentices



  • Plan and agree own workloads including projects by consulting with Team Managers, Planners, Project Engineers and Contractors.
  • Prioritise own workload in line with the needs of the business.
  • Liaising with production to complete maintenance / improvement.
  • Input information into production/equipment schedules.
  • Liaising with external contractor to complete maintenance / improvement.
  • Liaising with other departments on site to organise meeting and schedule machine/plant and staff availability.
  • Providing out of hours cover for engineering activities.
  • Organising and managing shutdown activities.
  • Planning equipment downtime to complete engineering activities.


  • Edoc                           Author of SOP’s
  • OLLIE                        Basic training guide for MERPS
  • Internet                      Fact finding
  • Excel                          Spreadsheets, Matrix, Data manipulation. ECC tracker
  • Word                          Reports, Memos, IPN’s, Engineers secure docs.
  • PowerPoint                Presentations
  • Project 2000               Planning.
  • IQ/OP/PQ                   Projects.
  • Live Files                   Validation.
  • SAP/MERPS              Engineering Data amender, Procurement and Finance                                        information.
  • Same Time                 Communication.
  • Lotus Notes                Communication.
  • PELs                           Manual completion of Documentation
  • Job Cards                   Manual completion of Documentation
  • SOP’s                         Reading and recording.
  • Isolation procedures.
  • Vision systems           Utilise to improve the business
  • Train, embrace and effectively utilise/use new technology and machine control systems.
  • Provide support and technical experience




  • Wearing production garments eg: Aseptic areas
  • Wearing specialist PPE that restricts movement. Chemical suits, dust masks etc.
  • Roof voids hot in summer
  • Equipment voids small, cramped and warm all year
  • (All voids can present abnormal conditions).
  • Sterile area during shutdown becomes extremely warm and very uncomfortable to spend long hours working in.
  • Occasional physical jobs requiring lifting, working in awkward places and areas that suffer from temperature and humidity extremes.
  • Occasional lone working


Building services /OS Biased


  • Working alone, sometimes only member on site.
  • Working in confined spaces, effluent pits & drains.
  • Hygiene risks, effluent pits & drains.