Communications Manager - Finance Communications

Communications Manager

Contract until April 2022

Brentford

Up to £600 per day via umbrella

General background

GSK aspires to be one of the world’s most innovative, best performing and trusted healthcare companies. 

We have an exciting one-time opportunity to create two, new leading companies, each with the ability to improve the health of hundreds of millions of people:

• A new GSK – a leading and growing global company, preventing and treating disease with vaccines, specialty and general medicines; R&D focused on the science of the immune system, human genetics and advanced technologies to impact health at scale.
• A new world leader in Consumer Healthcare, delivering better every day health with humanity, with category-leading brands based on human understanding and trusted science.
• We want both to be growing, focused and agile companies, that are exciting and important places to work and we are on track to separate into two new companies mid-2022, each with a new purpose, strategy and culture.

You will work closely with other Change, Comms and Engagement specialists and project and programme managers involved in Separation across Finance and GSK as we support people through change, build trust in our journey and confidence in our future as two companies from mid-2022. You’ll also be part of a wider Internal Engagement team that works flexibly – focusing on where we can have the most impact.  

This assignment is expected to last until the end of April 2022. It is based in our GSK HQ with the option to work from home some of the time.

Role Purpose and Key Responsibilities:

The purpose of this role is to drive engaging communications to support the GFS workstream leads in the successful deployment of changes proposed and aligned with the wider Finance and GSK Separation programmes. It will also involve some development and delivery of appropriate change plans using centrally provided tools, to manage the impact of the changes on key stakeholders.

The aim is to ensure business leaders, change agents, impacted employees and customers are regularly engaged, understand the reasons and benefits of the changes, what this means for them, how they will be supported throughout the transition and how we know we have been successful.

The role will work closely with a wide variety of stakeholders in the GFS Leadership Team, Finance Separation programme, and other interdependent function communication teams to ensure that activities are aligned, co-ordinated and integrated. 

Key responsibilities:

• Develop communications strategies and plans to support delivery of identified priorities
• Deliver communications with empathy and in an open & transparent way that aligns with our values & expectations
• Provide strategic counsel to stakeholders, advising them on solutions for best practice communications
• Build and develop relationships with influencers and stakeholders both in and outside of GFS/Finance
• Use story-telling to support transformation journey and illustrate key proof points
• Provide audience insights and analysis
•  Test and learn new communications tactics to drive innovation and engagement
• Develop and deliver tailored change plans and interventions as required using the core toolkit as a basis
• Drive completion and maintenance of Business Change Impact Assessment (BCIA) and Change Action Plan (including change readiness and embedding activities)
• Collaborate with other programmes to understand and mitigate the cumulative impact of change on individuals and teams
• Help to manage a complex stakeholder landscape to ensure understanding, buy in, and mitigate comms risk and issues to ensure a smooth path for project delivery
• Put important operational change messages into a business context and use global materials to support production of clear, simple, engaging copy and visual communications
• Track and manage key change and communication metrics

 Key skills and attributes:

• Proven understanding and experience in standard business change and adoption tools
• Tenacity, resilience and ability to work effectively under pressure and at pace
• Committed to delivering high quality results, overcoming challenges and focusing on what matters.
• Strong judgement and integrity
• Building strong relationships and collaboration, managing trusted stakeholder relationships
• Strong verbal and written communication, story-telling skills and cultural awareness
• Ability to effectively and proactively use internal social and digital channels
• Expertise with evaluating and measuring communications (data analytics)
• Understanding of business change management together with an ability to synthesise facts into an overall picture and then identify the gaps
• Strong project management skills
• Ability to work independently and as part of a team
• Personable and proactive

Experience:

• Experience of transformation communications planning and execution for a global matrixed organisation
• Experience delivering large organisational change and developing and deploying global campaigns to a diverse audience
• Experience of working in target operating model, process, and/or technology change
• Formal training in communication would be an advantage but not a requirement
• Experience in healthcare and Finance would be an advantage but not a requirement

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