Job description Posted 16 February 2021

Change Manager: Communications, Training and Awareness


Role is initially working from Home


Description:


Key responsibilities

  • Provide Support and consultancy to Business areas developing and delivering their respective Awareness and Training Programmes
  • Strong written and verbal communication skills with a high degree of presentation skills and multi-media communication material development skills
  • Proven experience managing internal communications and change activity, preferably in dynamic project environments
  • Strong influencing skills across a wide range of stakeholders at various levels in the organisation
  • Develop and execute communication plans and establish/maintain relationships with key stakeholders, vendors and decision makers
  • Coordination and facilitation of the portfolio’s governance and engagement events
  • Deliver on change management activities across all Programme initiatives
  • Produce consistent artefacts to successfully navigate the programme lifecycle
  • Promote, contribute and support to the Agile Delivery across the portfolio
  • Social Media - Manage and deliver regular internal social media platforms posts and content
  • Proactively communicate and collaborate with stakeholders to analyse, document and execute on training and awareness requirements
  • Reconcile and report on all Training metrics for the portfolio


Skills required

  • Excellent writing and communicating skills
  • Experience in building online, virtual and classroom Training
  • Exceptional presentation skills
  • Creative thinking and problem-solving skills with the ability to monitor ideas from inception through to implementation.
  • Able to adjust communications approach and style based on target audience
  • Experience engaging with and influencing senior stakeholders
  • Sound organisational skills with experience in maintaining work stream governance artefacts and reporting
  • Excellent stakeholder engagement, written and oral communication skills; strong presentation skills
  • Strong planning and deliverable tracking to plan; attention to detail
  • Proven delivery of complex global projects across multiple departments with the ability to drive alignment and rapid decision making
  • Background in resilience, audit and/or cybersecurity