Job description Posted 05 November 2020

Quality Coordinator – Site Services Quality Assurance

Remote / Ware

Up to £18 per hour PAYE

We are looking for a Senior Quality Coordinator for the Site Services Quality Assurance function, to be part of the team responsible for operational quality oversight of activities associated with all facilities and equipment support functions across GSK’s pharmaceutical R&D sites. This involves oversight of outsourced support services provided on-site by the embedded service providers, who are working under GSK’s Facilities Management organization. These service providers support sites manufacturing, testing and distributing products for clinical trials enabling GSK’s scientists to focus on the products.

The role involves providing quality oversight of outsourced companies working across multiple R&D sites in the UK and US providing services including facilities engineering maintenance and critical instrument calibration, laboratory instrument maintenance and calibration, technical laboratory services (including equipment verification, reagent preparation), clinical waste management, cleaning of production facilities and equipment, distribution & logistics, pest control.

You will support a wide range of operational quality activities in relation to these companies and what they deliver for GSK’s R&D sites. This will include providing quality expertise in support of Quality Investigations, Corrective and Preventative Actions, supporting Vendor Complaints, review and approval of change controls. The role may involve working with GSK and the service providers to investigate potential non-compliance issues and escalate as appropriate, e.g. quality investigation. You may be involved with leading (or supporting) external desktop third-party assessments of subcontractors used to deliver the services. You will ensure advice provided to site operations and facilities management teams are consistent with applicable procedures and quality systems relating to pharmaceutical manufacturing and analytical testing. You may prepare slides and metric summaries for submission to Quality Council.

About You:

This role may involve supporting quality activities for sites in the UK or the US and may involve dealing with issues which may initially appear ambiguous or unclear. Experience of working closely with outsourced activities is an advantage, as the role involves a significant degree of collaboration with non-GSK staff working at GSK sites. The role involves maintaining records in GSK’s IT systems including Trackwise.