Job description Posted 05 August 2020

Details / Purpose of Role

The ERP Training Co-ordinator & Documentation Administrator is part of the Education & Training Team in Business Change and Engagement (BCE) and is responsible for co-ordinating a range of activities across the team including reporting, learning technologies, learning measurement and supporting in market teams globally around training logistics, whilst also providing specialist admin support in the co-ordination of updates and translation to procedural and training Documentation.

In addition to partnering with local Training resources the ERP Training Co-ordinator & Documentation Administrator will be responsible for cataloguing all materials, tracking progress of changes/updates, liaison with Translation Service Provider, CDMS, and the Training team to ensure that training requirements are sized, planned for, co-ordinated into a schedule and reported against, and documentation is published and available for training when required.

Basic Qualifications/Requirements:

  • The ERP Training Co-Ordinator & Documentation Administrator will have 3-5 years experience in an administrative/co-ordinator background and an understanding of ERP, ideally within SAP. The candidate will also have experience of working with different cultures and be able to demonstrate working to tight deadlines in a fast paced and pressurised environment.
  • While technical skills are important, the key to success lies in understanding what it takes to initiate, implement and participate in a substantial organisational change initiative.

Specific requirements/experience include:

  • Attention to detail
  • Working with teams outside of the UK
  • Ability to manage multiple workloads and activities
  • Ability to follow instructions and check quality of work
  • Excellent written and oral communication skills
  • Solid understanding of training and development processes
  • Must possess the ability to work effectively and collaboratively across interdisciplinary teams to complete tasks to meet team objectives as necessary
  • Specific experience in MS office tools (MS Excel advanced level)


  • Work closely with the Learning Technologies Specialist to support the deployment of the ERP training materials
  • Work closely with the education and training managers to support the in-market teams around training processes
  • Work closely with the Learning Technologies Specialist to support the deployment of the ERP training materials
  • Ensure all learning materials are correctly catalogued to provide a clear ‘as is’ picture
  • Migrate legacy content (simulations/guides/system instructions) from uPerform to ACMS
  • Providing analytics on learning delivered on the programme to a range of stakeholders
  • Any other administrative duties required by the BCE team

Additional information about the process

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