Job description Posted 03 July 2020

CMG Scientist, Liaison

Remote Based / Brentford

6 months initially

Up to £24 per hour

The key purpose of this role is to ensure the safety of all GSK Clinical Trial participants and patients administered GSK products, by ensuring the successful collection, assessment and reporting of safety data (adverse events).

This role ensures that case processing activities align with GSK standards for processing HSI and that regulatory timelines are achieved. This is done by liaising with global stakeholders (both internal and external).

The job holder ensures relevant liaison-related oversight to the Case Management Group (CMG) Directors and drives the understanding of adverse event collection requirements across all business units.

Core Liaison Accountabilities

• Contributes and interacts with stakeholders (i.e. the Safety Evaluation and Risk Management (SERM) group, local operating companies (LOCs), MAPs and clinical operations) to ensure that all documentation and processes are in place to achieve successful recording and reporting of safety data during the life cycle of a clinical trial and a product (following approval).

• Liaises with other CMG divisions (Quality & Compliance and Alliance) to achieve successful recording and reporting of safety data during the life cycle of a clinical trial and a product (following approval).

• Contributes to CAPA development

• Works across a complex matrix environment to drive high-quality delivery of case management activities that comply with internal standards and external regulatory requirements

• Manages Liaison mailboxes for Spontaneous and Clinical Trial queries and responds to allocated queries in a timely manner

• Where problems or issues are identified, escalates to CMG Liaison Manager

• Generates new ideas and proposals for global implementation; contributes to advancement of CMG methodology and processes

• Builds external relationships with key stakeholders

• Demonstrates GSK values during interactions


Essential Core Liaison skills

• Degree in life sciences or medically related field or previous experience equating to educational requirements.

• Knowledge of Good Clinical Practice (GCP) and Good Pharmacovigilance Practice (GVP), clinical safety documentation, reporting of adverse events from clinical trials, local regulatory requirements, and pharmacovigilance methodology; general understanding of worldwide regulatory requirements

• Working knowledge of principles of data collection, manipulation and retrieval and experience summarizing data

• Project management experience preferred

• In-depth understanding of medical and drug terminology

• Proven experience of Prioritisation and time management

• Strong communication skills

Desirable Liaison skills and Experience

• Health care professional (e.g. pharmacist or nurse) preferred.

• In-depth knowledge of GSK safety database strongly preferred

• Knowledge of GSK products

Core Liaison Competencies

• Demonstrates GSK values in behaviour and attitude to all activities

• Demonstrates technical expertise in clinical trial safety processes, including regulatory interpretation, SOPs/guidances, and systems/database conventions

• Possesses comprehensive operational knowledge and understanding of the drug development process and drug approval process in major countries

• Able to prepare and effectively present data/information within and outside of the Central Safety Department (CSD)

• Demonstrates excellent oral and written communication skills

• Attention to detail, but demonstrates pragmatism where appropriate or high degree of accuracy and attention to detail

• Possesses solid/excellent technical writing skills

• Possesses solid/excellent computer skills and computer literacy (e-mail, word processing, PowerPoint, prefer experience with relational databases, i.e. ORACLE)

• Demonstrates project management skills in a global matrix environment


Additional information about the process

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

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